Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Ive been using Quark 7.5 for Mac for couple years... having
I've been using Quark 7.5 for Mac for couple years... having problems with fonts not loading from Suitcase Fusion 2 (again which I've been using for years) Suitcase works in Illustrator, but none of t… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Quark 6.5 crashes upon opening for last couple of months. Upon
Quark 6.5 crashes upon opening for last couple of months. Upon reopening and reopening and reopening it finally opens. I'm using OSX 10.4.11 Nothing has changed for past year regarding software/hardwa… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
Hi, last week I started to have trouble exporting .pdf files
Hi, last week I started to have trouble exporting .pdf files to print in Adobe InDesign CS5. The process hangs up in the background task window and goes no further (but totally slows down my computer)… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I am having a problem with Adobe Illustrator CS2. I am running
I am having a problem with Adobe Illustrator CS2. I am running it on a Mac G5 PowerPC, OSX 10.4.11. I worked on Illustrator last night with no problems, then closed my computer at the end of the day. … read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Quark 8.5 not recognizing several of the family of ITC Garamond,
Quark 8.5 not recognizing several of the family of ITC Garamond, but Adobe Illustrator is. I am using a brand new imac running Snow leopard, AND my client just returned to Quark from InDEsign. These f… read more
Mary
Mary
Digital Printing Consultant
Master's Degree
221 satisfied customers
I have anew computer and just installed CS2 but Illustrator
I have anew computer and just installed CS2 but Illustrator won't launch. I don't know what to do about this. Tkank you, Carol… read more
romr2009
romr2009
Bachelor's Degree
329 satisfied customers
Hi Travis, Im using Adobe Illustrator CS2 on a Macintosh
Hi Travis, I'm using Adobe Illustrator CS2 on a Macintosh Power PC G5, OS X 10.4.11. I have not changed or added anything to my system since you helped with my last Illustrator problem. Yesterday, whi… read more
Dyrck
Dyrck
High School or GED
56 satisfied customers
I am running InDesign CS4, and when I try to open it I get
I am running InDesign CS2, and when I try to open it I get a window Personalize Your Software> It asks for my name and InDesign's serial number. It refuses to accept the serial number I have for Ad… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I just purchased a brand new iMAC and successfully transferred
I just purchased a brand new iMAC and successfully transferred all of my data over from my old G4. I'm having problems with Extensis Suitcase X1 though. I can open it, but when I try to open any indiv… read more
Kyle Brockman
Kyle Brockman
Associate Degree
114 satisfied customers
I have Adobe CS2 for some years. I now can not open Illustrator.
I have Adobe CS2 for some years. I now can not open Illustrator. Illustrator stops at initializing. I have tried to reset defaults while starting Illustrator nothing. My In Design. is also acting up. … read more
Ashik
Ashik
Master's Degree
9,968 satisfied customers
Im having the same problem as below (Adobe Illustrator CS2,
I'm having the same problem as below (Adobe Illustrator CS2, won't open Apple OS10.6 was 10.4.11) but the link you provided doesn't open.… read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
Adobe Illustrator CS2, wont open Apple OS10.6 .Previous OS
Adobe Illustrator CS2, won't open Apple OS10.6 .Previous OS was 10.4.11 I tried trashing preferences. I seems to get hung up on font loading. Thank you for any help.… read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
I have a Intel Mac Pro, running system 10.5.8. I have Creative
I have a Intel Mac Pro, running system 10.5.8. I have Creative Suite 2 and have run Illustrator without problems for years. Now Illustrator will not launch. When it attempts startup I get the usual st… read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
Recently, I have been unable to launch Adobe Illustrator (CS2,
Recently, I have been unable to launch Adobe Illustrator (CS2, 12.0.1). When I click on the icon, the program hangs at the point where it indicates it is initializing. I have restored the program from… read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
I have a Mac G4 running 10.4.11. Illustrator CS2 freezes while
I have a Mac G4 running 10.4.11. Illustrator CS2 freezes while starting showing "loading fonts" . I've dumped the preferences with no change. I then tried starting up with Font Reserve off etc. with n… read more
Dyrck
Dyrck
High School or GED
56 satisfied customers
Several weeks ago, iMac G5 crashed. Reinstalled Mac OS (archive
Several weeks ago, iMac G5 crashed. Reinstalled Mac OS (archive and install) and updated to 10.4.11. Photoshop CS2 was a little erratic, but it worked. Several days ago, a handful of fonts totally dis… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Hi, I have Extensis Suitcase 10.2 on OS-X and I cannot retrieve
Hi, I have Extensis Suitcase 10.2 on OS-X and I cannot retrieve the missing fonts using the standard procedure. Why am I having this problem, and how can I retrieve the fonts?… read more
Ashik
Ashik
Master's Degree
9,968 satisfied customers
Both Adobe Acrobat Distiller 7 and 8 are crashing during
Upon launching both (either/or) Adobe Acrobat Distiller 7 and 8 are crashing during font checking at the splash screen… read more
Aggie Mac Master
Aggie Mac Master
Bachelor's Degree
228 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,709 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,548 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

1,996 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x