Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
When I try to play a song that I purchased or downloaded, it
When I try to play a song that I purchased or downloaded in itunes, it says it can't locate the song. I don't have a MAC… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,548 satisfied customers
I can only see purchased music in iTunes on my computer. The
I can only see purchased music in iTunes on my computer. The iPad I have synced to it does not have this problem. If I go into the iTunes directories, I can see the no-purchased music (from my own CDs… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,548 satisfied customers
I have iphoto When I try to make a slideshow with music...
I have iphoto When I try to make a slideshow with music, I hit the music button however, even though itunes is listed it will not open up so that I can select a song of songs. It defaults to a song th… read more
Josh
Josh
It Support Specialist
Associate Degree
7,698 satisfied customers
Hi recently my daughter added my music to spotify from itunes,
Hi recently my daughter added my music to spotify from itunes, now some of my songs are on spotify but no longer in itunes and have also been deleted from my iphone what happedned and how do i get the… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,709 satisfied customers
I upgraded my MacBook Pro over the weekend and now my music
I upgraded my MacBook Pro over the weekend and now my music in my playlist will not play. By each song there is a exclamation point which means it is not there. A message comes up that says "The song … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,548 satisfied customers
Hi there, I sold my old laptop, got a used laptop that already
Hi there, I sold my old laptop, got a used laptop that already had Itunes installed on it. I logged into my account and deauthorized all of my computers then authorized this one. Well, the previous ow… read more
Josh
Josh
It Support Specialist
Associate Degree
7,698 satisfied customers
WHEN I TRY TO PLAY SONGS ON MY IPOD IT SAYS ORIGINAL FILES
WHEN I TRY TO PLAY SONGS ON MY IPOD IT SAYS ORIGINAL FILES COULD NOT BE FOUND. 1135 SONGS ARE LISTED THIS WAY. HOW DO I PULL THESE UP.… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,709 satisfied customers
Just synced Iphone with PC (I-tunes) and updated software.
Just synced Iphone with PC (I-tunes) and updated software. Lost all music and apps. Apps still on PC I-tune store but music is gone?? Iphone mdl MC318LL, ser # XXXXX Rick XXX Also MobileMe name XXX Em… read more
Ashik
Ashik
Master's Degree
9,968 satisfied customers
Hi. When my hard drive was reformatted, I seem to have lost
Hi. When my hard drive was reformatted, I seem to have lost my itunes saved music. I was able to open another itunes account, but it only seems to have my most recently purchased music, not all the CD… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,548 satisfied customers
I am unable to import songs from Itunes into PowerDirctor to
I am unable to import songs from Itunes into PowerDirctor to use as background music for home videos. Also, I am getting the ! icon on the Itunes song listings. For those songs, when I click on them t… read more
J.Consults
J.Consults
Senior Consultant
MBA
57 satisfied customers
Hi I am in crisis mode this morning...I ran into a huge problem
Hi I am in crisis mode this morning...I ran into a huge problem last night. I was prompted to download the updated version of iTunes a couple days ago, which I did. So last night I sat down to re-arra… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,548 satisfied customers
I bought a Nano for a friend for Christmas and want to do all
I bought a Nano for a friend for Christmas and want to do all the work to download iTunes to his it. I also have an iPod with a full set of music. (We don't have the same taste in music). Anyway.... I… read more
The Mac Daddy
The Mac Daddy
High School or GED
83 satisfied customers
I have a PC with windows 7. I downloaded itunes 10 and many
I have a PC with windows 7. I downloaded itunes 10 and many of the songs now have an exclamation point by them and a notice that the song cannot be found. I have approx 200 such songs in a total of 15… read more
Joseph
Joseph
Bachelor's Degree
39 satisfied customers
My itunes library was somehow lost (Best Buy) although the
My itunes library was somehow lost (Best Buy) although the none of the song titles are gone, when I click on a song, it says the original could not be found, would you like us to locate it? and I say … read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
I accidentally wiped my IPod of music I synced early this year
I accidentally wiped my IPod of music I synced early this year because I was prompted to download updates on I Tuunes site when I signed on. In doing so I got so many prompts that it got confusing. I … read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
I transfered my music to my new computer using my online back
I transfered my music to my new computer using my online back up system and now most of my music in my itunes library will not play including music I purchased from itunes. error message is "could not… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
1. I get a cannot sync error message with code #13019 when
1. I get a "cannot sync" error message with code #13019 when I plug my iphone into my laptop. 2. I saved itune purchased songs onto external hard drive then imported the songs into my laptop itunes li… read more
GBoudreau
GBoudreau
Web Applications Developer
Bachelor's Degree
46 satisfied customers
I have a music library on iTunes that is still there but I
I have a music library on iTunes that is still there but I now can't play. Message says it can't find the file, do I want to find it? When I click yes, a menu of three options comes up but none leads … read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,709 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,548 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

1,996 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x