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loadedmind
loadedmind, Mac Support Specialist
Category: Mac
Satisfied Customers: 359
Experience:  Several years experience as consultant, corporate I.T. & sysadmin.
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How to get hp8500 to scan on mac (Snow Leopard)

Customer Question

How to get hp8500 to scan on mac (Snow Leopard)
Submitted: 7 years ago.
Category: Mac
Expert:  loadedmind replied 7 years ago.
HiCustomer

From this page:
http://support.apple.com/kb/HT3669

It does appear your printer is listed to be able to scan. Please ensure you're using the correct drivers. From HP's support site, it looks like you should be using this:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-74801-1&lc=en&dlc=en&cc=us&lang=en&os=219&product=3752456

After you have installed the software, please test scan functionality and let me know whether it was successful.

Regards,
John
loadedmind and 3 other Mac Specialists are ready to help you
Customer: replied 7 years ago.
Thanks Very much
Expert:  loadedmind replied 7 years ago.
Customer

Did that work?

Regards,
John

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