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Mike, Mac Support Specialist
Category: Mac
Satisfied Customers: 2186
Experience:  Apple trained Technician, A+ Certified, 20+ years of Mac support, repairs, training, and consulting
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Hi there, I am having trouble loading photos from my camera

Customer Question

Hi there, I am having trouble loading photos from my camera to iphoto. I have done it before but this time I don't know what the problem is. When I go into iphoto it does not show my camera info. I tried to download the software again but no luck.
Hopefully you can help!!! Thank you!
Submitted: 7 years ago.
Category: Mac
Expert:  Mike replied 7 years ago.

Let's check to make sure the association did not change.

Go to your Applications and open Image Capture.

In here, look to see if the camera is listed as a device when it is plugged in. If so, click on it and make sure the setting for Open iPhoto is still set. (I'd show a picture of it, but I am using Snow Leopard and it changed in this version)

If so, close the window and open iPhoto. Go to the iPhoto Menu and choose Preferences.
In here, make sure it also is set to open when camera is connected.

Let me know,