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Mike, Mac Support Specialist
Category: Mac
Satisfied Customers: 2186
Experience:  Apple trained Technician, A+ Certified, 20+ years of Mac support, repairs, training, and consulting
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I have an apple & have been using yahoo mail for 4 yeears,

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I have an apple & have been using yahoo mail for 4 yeears, suddenly I am unable to attach anything or forward mail.. when I try to forward an email, yahoo shuts down, when I try to attach, yahoo shuts down... can you help please.

What do you mean Yahoo shuts down?

Is the browser quitting? Which browser do you use? Safari? Firefox?

Let me know,
Customer: replied 7 years ago.
Hi Mike,
I am able to log into Yahoo and access my mail ok, however, if I try to forward an email or attach a document or pic to an email, the Safari Browser closes down and I'm back to my desktop!!

So let's reset Safari and try again.

Go to the Safari menu and choose Reset Safari.

Choose any or all, but at least choose Caches and Cookies.

Quit and re-open Safari.

Try Yahoo again.

Let me know,
Customer: replied 7 years ago.
Hi Mike,

I tried what you suggested, quit and rebooted computer... No luck. I can no longer reply to emails either. Any other ideas??
Sounds like yahoo changed something and Safari does not like it.

Can you try Firefox and see if the problem still exsts?

Customer: replied 7 years ago.
BINGO..... It seems to be behaving now. Thanks heaps for your advice, I was sooooo frustrated with it. Does this type of thing happen very often??
Yeah, unfortunately it does.

Apple will update the browser and the web designers will do something new that the browser does not support yet.

Standards are supposed to prevent that, but web designers do not believe in standards. They think everything should work around them.


Mike and 2 other Mac Specialists are ready to help you
Customer: replied 7 years ago.
Lol... Thanks once again for the help, it is really appreciated.

No problem.