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Mike
Mike, Mac Support Specialist
Category: Mac
Satisfied Customers: 2186
Experience:  Apple trained Technician, A+ Certified, 20+ years of Mac support, repairs, training, and consulting
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my entourage email database was erased - help

Resolved Question:

my entourage email database was erased - help
Submitted: 7 years ago.
Category: Mac
Expert:  Mike replied 7 years ago.
Hi,

What version of OS X and What version of Entourage?

What do you mean erased? Did Entourage start up with a new user account setup? Or is it your User but nothing shows?

Is anything else missing? Like Documents? Pictures? Music?

Let me know,
Mike
Customer: replied 7 years ago.
os x 10.5.8
yes it started up with a new user account setup and was empty except for the signatures
all documents, files, and pictures are normal

if i go to finder - i can locate the contacts and messages as vrge_ files - but cannot open them or import them
Expert:  Mike replied 7 years ago.
Hi,

Entourage looks in the Mictosfot Folder in the Documents folder.

Is there still a Microsoft User Data folder in the Documents folder?

If not, search for it using the Finder search in any open Finder Window or type Command - F for Find.

Mike
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