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Claws224, IEEE Datacommunication Engineer
Category: Mac
Satisfied Customers: 5182
Experience:  IEEE, Microsoft
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Hi, we had downloaded nearly 1k of Itunes , my commputer crashed.

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Hi, we had downloaded nearly £1k of Itunes , my commputer crashed. I've got a new one. My email address has remained constant but we don't know our Itune passwords- talking to an Itunes consultant on the phone, I could probably get them correct, after a few goes. Is there anyway we can do this?



First can you follow this link to recover your iTunes password


Then once you ahve your password XXXXX you contact iTunes to re download your songs to the new mahcine.


Basically iTunes allow you to request a redownload of your purchased items one time. You will need to contact iTunes support by emailing them by filling in this form


Once they receive your email they should allow your account a one time download licence for all your content.


Let us know if you need more info.





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