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Tom, Mac Support Specialist
Category: Mac
Satisfied Customers: 675
Experience:  8 years experience as a Mac administrator for a college
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How can I get my MX300 to scan when I get an error message

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How can I get my MX300 to scan when I get an error message "Cannot communicate with scanner" on my Macbook Pro. I'm using Mac OS 10.6.1 operating system. The USB connection is okay.
HelloCustomerand thanks for using

I would download the latest software for 10.6.1 from Canon

Go to this site

For Operating system click on OS X

Download and install this software for your scanner

Tom and 2 other Mac Specialists are ready to help you
Customer: replied 7 years ago.
Thanks so much. Everything works just fine now.