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Mike, Mac Support Specialist
Category: Mac
Satisfied Customers: 2186
Experience:  Apple trained Technician, A+ Certified, 20+ years of Mac support, repairs, training, and consulting
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i have no sound on my mac laptop

Customer Question

i have no sound on my mac laptop
Submitted: 7 years ago.
Category: Mac
Expert:  Mike replied 7 years ago.

Look at the headphone jack.

Is there a red light on in there?

If yes, take your headphones and plug them in and then gently move the plug around a little bit. Then remove and insert them several times and watch the Sound - Output preference and when you see it change to Internal speakers, it is fixed.

This has been happening a lot over the past couple of years and this is the best solution.

Let me know how you make out.
Customer: replied 7 years ago.
it worked! thank you mike
Expert:  Mike replied 7 years ago.
No problem.

Remember that tip. It happens from time to time and it will fix it 99% of the time.