Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
When i try to share photos on apple photos, it doesn't work
when i try to share photos on apple photos, it doesn't work properly. It might share one of 2 of the photos i selected. Then when i go into the shared album and try to add more photos, it just says in… read more
Mike
Mike
Mac Medic
9,021 satisfied customers
I have a 2009 17" mac book pro (guess they don't sell these
Hi, I have a 2009 17" mac book pro (guess they don't sell these anymore?). Anyway, I love it and now the screen is messed up. My cat was walking on it and it fell off the desk. I hope it's fixable.… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
What's the best way to order more RAM for my MacBook Pro with
What's the best way to order more RAM for my MacBook Pro with these specs? Need to update to a newer OS Model Name: MacBook Pro Model Identifier: MacBookPro6,1 Processor Name: Intel Core i5 Processor … read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
894 satisfied customers
I have a Macbook pro 17 inch computer. Two questions please: 1.
I have a Macbook pro 17 inch computer. Two questions please: 1. How do I upload photos from my digital camera directly to my computer? When I connected the micro USB to the USB port on my Mac, I got a… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,709 satisfied customers
i have a problem with my macbook pro 17" the screen is tottaly
i have a problem with my macbook pro 17" the screen is tottaly off black. i tryed to connect with another monitor to check and get my atleast my files but, nothing always off. and i bought the fire wi… read more
Mike
Mike
Mac Medic
9,021 satisfied customers
I have a 17" macbook pro, about 6 years old. Today it froze
I have a 17" macbook pro, about 6 years old. Today it froze up so I forced shut down. Now when I turn it on, after the screen goes grey and you hear the welcome chime, it goes black again and the chim… read more
Brad
Brad
Vocational, Technical or Trade Scho
927 satisfied customers
I have purchased a new Mac Book Pro 15 and I want to transfer
I have purchased a new Mac Book Pro 15 and I want to transfer data from my old Mac Book Pro 17. The old mac book 17 has a black screen, apparently the graphics on the board have gone?! I have an firew… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
Hey, my browser screen keeps going white. I can usually
Hey, my browser screen keeps going white. I can usually solve it temporarily by refreshing the browser a couple of times or opening the site in Firefox. But I have recently changed my default browser … read more
Mike
Mike
Mac Medic
9,021 satisfied customers
MACBook Pro 17 in. OS X Version 10.5.8 Mac book will not
MACBook Pro 17 in. OS X Version 10.5.8 Mac book will not turn on. Looks like asleep black screen. Have tried with CD install disk. You can hear drive move inside for about a minute but screen still st… read more
Mike
Mike
Mac Medic
9,021 satisfied customers
Can someone tell me what the pros and cons are regarding buying
Can someone tell me what the pros and cons are regarding buying a macbook pro running 2.5GHZ versus 2.66GHZ please? Thank you.… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
I have a MacBook Pro 17 with the very latest Snow Leopard.
I have a MacBook Pro 17"with the very latest Snow Leopard. Installed Office 2011 with teh very latest update 14.0.2, When I open Powerpoint and attempt to give a presentation via a computer projector … read more
Mike
Mike
Mac Medic
9,021 satisfied customers
My screen has reduced in size to less than 1/2 its appropriate
My screen has reduced in size to less than 1/2 it's appropriate width. earthlink said that this is a problem that only apple can address. efforts to download programs (eg. firefox) have failed. I can … read more
R.A. McConnell
R.A. McConnell
Owner
Associate Degree
470 satisfied customers
screen went black as I was using - cant get any image on screen
screen went black as I was using - cant get any image on screen - dont know if hard drive has crashed - it is a 17" MacBook Pro - is there a command I can use to power start?… read more
Benjamin S
Benjamin S
Systems Analyst
Associate Degree
105 satisfied customers
Screen sharing no longer works on my MacPro and one of my Macbook
Screen sharing no longer works on my MacPro and one of my Macbook Pros From the MacPro I can do screen sharing with MacBook #2 Pros but not MacBook Pro #1. From the MacBook Pro #1 I can't do screen sh… read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
2,248 satisfied customers
My internal speakers on my macbook are no longer working.
My internal speakers on my macbook are no longer working. I have to plug in headphones or external speakers to get sound. I tried changing the output in system preferences but it says "the selected de… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
We have just purchased a MacBook Pro (13.3/2.53/2by2GB/250/SD)
We have just purchased a MacBook Pro (13.3/2.53/2by2GB/250/SD) and have we believe successfully installed Snow Leopard but now the keyboard has frosen ie we can not type anything.It may not be relevan… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I usually keep my macbook pro pluggen in. However last night
I usually keep my macbook pro pluggen in. However last night I used it unplugged, and then turned it off. Today, I plugged ther charger in but, cannot get it to turn on. I have an orange light on the … read more
Rob
Rob
Mac Computer Tutor
High School or GED
218 satisfied customers
Hi Im trying to install windows xp on my Macbook pro with
Hi I'm trying to install windows xp on my Macbook pro with leopard. When I get to the blue screen that says press enter I press enter and nothing happens. I've been pulling my hair out so any help wou… read more
Tom
Tom
3 years college
672 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

9,021 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,709 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,548 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

1,996 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x