Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I just upgraded my OS to El Capitan (0X 11.6) and since then
I just upgraded my OS to El Capitan (0X 11.6) and since then have not been able to "see" my older iPod to sync and add playlists. I seem to have the lastest version of iTunes installed. What's up? … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,242 satisfied customers
I have a library on PC (WIndows 10) that worked fine with
I have a library on PC (WIndows 10) that worked fine with old IPOD ( with dial). Have new IPOD Touch and will not see IPOD to sych and get my playlists. Downloaded new ITUNES 3 or 4 times. Does not sh… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,548 satisfied customers
My ipod touch use to work fine but recently I hooked it up
my ipod touch use to work fine but recently I hooked it up to my computer and it displays a plug-in picture indicating that I should plug it into the computed to link with I-tunes. this sign wont go a… read more
Ashik
Ashik
Master's Degree
9,881 satisfied customers
my wife has an ipod touch. right now, it has the icon on the
my wife has an ipod touch. right now, it has the icon on the screen with the usb cable and an arrow pointing to the itunes logo. when i plug the usb cable into my computer, i get the following error m… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
922 satisfied customers
my ipod touch is frozen. the screen shows that I need to connect
my ipod touch is frozen. the screen shows that I need to connect the usb to open itunes. I've done that and nothing happens, it still stays on that screen. I tried to update my itunes and I received a… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
i cannot get my i pod touch to connect to the server even though
i cannot get my i pod touch to connect to the server even though its plugged into my computer… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,709 satisfied customers
iPod plugged into Chevy Tahoe USB port. It showed the songs
iPod plugged into Chevy Tahoe USB port. It showed the songs briefly. Then it went stalled with a GM logo. I've tried plugging it into my Mac, nothing.… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,548 satisfied customers
I tried updating my itunes to the newer version, but then it
I tried updating my itunes to the newer version, but then it came up on the screen that i didnt have enough freespace to hold it as i only have the 8gb ipod touch. Now when i put the usb into my ipod,… read more
Ashik
Ashik
Master's Degree
9,881 satisfied customers
I was trying to sync my ipod touch to my mac and download the
I was trying to sync my ipod touch to my mac and download the latest version of itunes. Now I get on my ipod a picture of the connecting cord with an arrow above it pointing to the iTunes logo. This h… read more
Ashik
Ashik
Master's Degree
9,881 satisfied customers
i have an ipod touch that when you turn it on it comes up with
i have an ipod touch that when you turn it on it comes up with a screen that says itunes with the logo and a picture of a usb cable and wont leave that page… read more
Ashik
Ashik
Master's Degree
9,881 satisfied customers
Apple mobile device USB driver not showing up in device manager.
Apple mobile device USB driver not showing up in device manager. I have removed and re-installed itunes but still no luck. Help My computer is PC windows XP not mac… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,548 satisfied customers
Cant find the onscreen instructions in iTunes to set up my
Can't find the onscreen instructions in iTunes to set up my iPad and sync. Screen on iPad is still the usb cable with the iTunes icon… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,548 satisfied customers
Until recently my iPod Touch has downloaded tunes from iTunes
Until recently my iPod Touch has downloaded tunes from iTunes through my iMac perfectly. However, now my iMac does not register the fact that my iPod Touch is connected although it is so no downloadin… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
I recently acquired an iPOD touch, i have downloaded the software,
I recently acquired an iPOD touch, i have downloaded the software, and as far as i can tell, it has installed. however, when i hit the home button, it still shows the screen with the usb cable with th… read more
Jason Jones
Jason Jones
AAS Information Technology
11,897 satisfied customers
MY daughter plugged her Ipod touch into the computer and they
MY daughter plugged her Ipod touch into the computer and they asked if she wanted the latest update. She said yes and when it was halfway through the update, she got a technical error message and the … read more
Claws224
Claws224
IEEE Datacommunication Engineer
5,182 satisfied customers
ipod touch frozen on connect screen after upgrading, have done
ipod touch frozen on connect screen after upgrading, have done the forced reset several times. computer not recognising ipod either. I've completed uninstall all apple\itunes\quicktime\etc files and r… read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
I just got a new Ipod touch today I went to itunes like the
I just got a new Ipod touch today I went to itunes like the instruction said download that then I onnected the usb cable to my PC an nothing happens It will not start or any thing an nothing comes on … read more
John P
John P
Bachelor's Degree
422 satisfied customers
my touch will not get off the charging screen, i have had it
my touch will not get off the charging screen, i have had it for 2 months now and after i tried downloading songs onto the ipod (earassed old songs since i downloaded new songs from new computer) it w… read more
Bob Cook
Bob Cook
High School or GED
494 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,709 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,548 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

1,996 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

5,182 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x