Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My imac suddenly stopped working...when trying to reboot,
my imac suddenly stopped working...when trying to reboot, got a circle with a slash thru it. I've tried several things to get past it. The latest is Command-R at boot time. The circle/slash is gone, b… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,224 satisfied customers
My iMac (2007) is not starting. Past the apple logo on start
My iMac (2007) is not starting. Past the apple logo on start up, I get a circle with a slash across it (like the no-parking road sig) and after few minutes, it switches to a folder with a question mar… read more
DaniBigApple
DaniBigApple
Certified Apple Technician
ACMT-Apple Certified Mac Technician
101 satisfied customers
My macpro got stuck in the grey screen (with the apple in
Hi, my macpro got stuck in the grey screen (with the apple in the middle) after turning on... the 'thinking' circle is moving in the middle... how can I fix this?… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,996 satisfied customers
My MacPro cant start up. I get the apple logo and the small
My MacPro can't start up. I get the apple logo and the small arrow circle starts, indicating loading, then it freezes up. I can start up on the Windows XP partition and everything runs fine so I am su… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
894 satisfied customers
IMac screen is white with a big question mark in the middle
IMac screen is white with a big question mark in the middle of it. Won't load. Any suggestions what to do?… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
Hi, I purchased a MyBook for Mac about a year ago or less.
Hi, I purchased a MyBook for Mac about a year ago or less. It seemed to work fine with Time Machine for quite some months, now all of a sudden it has stopped backing up. My computer recognises the dri… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
What do I do when you have a flashing question mark and the
What do I do when you have a flashing question mark and the install disk cannot locate your hard drive?… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
MY mothers computer (new IMac) When starting up you get
MY mother's computer: (new IMac) When starting up you get the apple and spinning circle and then it goes to a circle with a slash through it and the little circle just spins and spins. Did a hardware … read more
Ashik
Ashik
Master's Degree
9,800 satisfied customers
I have just put a new hard drive into my imac and after the start up chime I just get the
I have just put a new hard drive into my imac and after the start up chime I just get the grey screen with flashing ? If I link up to another computer with a firewire I can access the hard drive throu… read more
OSXpert
OSXpert
Software Engineer
Bachelor's Degree
224 satisfied customers
my laptop was working fine, always has been. it froze today,
my laptop was working fine, always has been. it froze today, already a shocking sign. I had to do a hard restart, and when i tried to start it it gave me a grey circle with a slash through it! What do… read more
Omer Mushahwar
Omer Mushahwar
Bachelor's Degree
233 satisfied customers
My Macpro will not startup. Screen has a symbol O with a
My Macpro will not startup. Screen has a symbol O with a slash thru it and icon below is sp?inning. Is it a bad drive… read more
Joseph
Joseph
Bachelor's Degree
39 satisfied customers
I have a apple (intel base) IMAC, I turned on my system and
I have a apple (intel base) IMAC, I turned on my system and the Apple symbol comes up then below that a series of lines in a circle rotates during the start up before coming up. But this time the appl… read more
Tom
Tom
3 years college
671 satisfied customers
My e-Mac computer (Macintosh) wont boot up and I dont want
My e-Mac computer (Macintosh) won't boot up and I don't want to lose all my data Would it be possible for me install Panther OS on my external hard drive and be able to boot up my e-Mac computer. If t… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
i closed ny powerbook g4 down by switching it off half way
i closed ny powerbook g4 down by switching it off half way through an operation. however when i try and switch it on again it starts off ok, goes to the grey apple screen, the circle appears then the … read more
Ashik
Ashik
Master's Degree
9,800 satisfied customers
I have a G4 imac running OS 10.5.8 Can I install Classic (via
I have a G4 imac running OS 10.5.8 Can I install Classic (via OS 10.2) onto an external hard drive connected to my imac by Firewire and boot from it to run classis prograns?… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
blue screen with (2) arrows and HD picture; cannot click on
blue screen with (2) arrows and HD picture; cannot click on HD picture, but arrow will take me to grey screen with spinning wheel and nothing else?… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
Hello, I have a 2204 emac that will turn on but only the grey
Hello, I have a 2204 emac that will turn on but only the grey screen and the apple logo appear. Nothing else.Any thoughts… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
We have a G5 that wont start up. We had a program crash (InDesign)
We have a G5 that won't start up. We had a program crash (InDesign) and when I tried to restart the program the system froze. When we force re-started we got the gray screen with the spinning wheel an… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,709 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,548 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

1,996 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

5,182 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x