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Daniel, Mac Genius
Category: Mac
Satisfied Customers: 4770
Experience:  Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.
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My keyboard map seems to be wrong. The at-sign @ comes up when

This answer was rated:

My keyboard map seems to be wrong. The at-sign @ comes up when I type the open-bracket key, and not when I type shift-2. The colon comes up when I type the apostrophe key.

What do I do to fix this?
I have a MacBook.
Hello my name is Dan.
What Mac version OS X are you using? What machine is it on?
Customer: replied 8 years ago.
It is a Macbook

with Mac OS X

2 GHz Intel Core Duo

Ok, this what we will try first.

PRAM reset

This is the first step in resolving problems.

Reset the PRAM (Parameter Random Access Memory), this reset all connection Buses to default values.

This will fix some problems quickly.

Do this by restarting the machine (this applies to all makes and models).

As soon as the screen turns black press and hold the 'Option', 'Command', 'R' and 'P', they are marked in red in the picture.


Keep the keys down until you hear 4 startup chimes, this can be quick or it can be 10 - 15 seconds between chimes, wait for them.

After the 4 chimes then let go the keys and let it finish the start up sequence.

Daniel and 5 other Mac Specialists are ready to help you