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My Time Capsule cannot be found by air port utility. If I do
My Time Capsule cannot be found by air port utility. If I do a hard or full factory reset then it becomes visible but as soon as I set the TC up it disappears again.… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Our time machine light is pulsing orange and has not backed
Our time machine light is pulsing orange and has not backed up our work for some time. The machine was purchased 18 months ago. We do not appear to have a book detailing how to fix the problem so coul… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
Hello. Today my macbook pro late 2010 froze. I ended up holding
Hello. Today my macbook pro late 2010 froze. I ended up holding down the power button. Then I restarted the comp. When it booted up the grey apple screen showed but it had a status bar down the bottom… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I recently purchased Time Capsule and want to install in my
I recently purchased Time Capsule and want to install in my house, but would like help stepping me through the installation. I have a three-story house, and half of my house does't get wireless with m… read more
Daniel
Daniel
Mac Genius
High School or GED
4,770 satisfied customers
Hi, After I got Time capsule and Airport Express my internet
Hi, After I got Time capsule and Airport Express my internet runs slower than When I had PC. Using Macbook Air and iPhone. Its hard to get proper wireless signal in next room. Im using BT business hub… read more
Daniel
Daniel
Mac Genius
High School or GED
4,770 satisfied customers
I can print using my Canon Pixma500 when connected directly
I can print using my Canon Pixma500 when connected directly to my MacBook Pro without any issues, however when I use the USB cable to plug it in to my Time Capsule (TC) the TC does not recognise the p… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I have an old AirPort Extreme that I am trying to connect to
I have an old AirPort Extreme that I am trying to connect to my Time Capsule wireless network. I've done this before and it has been operating for a year very successfully. I use it to run our printer… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
can not connect my roku player or samsung bd-c6500 to internet
can not connect my roku player or samsung bd-c6500 to internet via time capsule base station. Can successfully connect other wireless devices. both samsung and roku see the network but can not connect… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Previously, when using a Netgear router, I had no trouble printing
Previously, when using a Netgear router, I had no trouble printing to my Xerox Phaser 7750 from my iMac. Now that I have replaced the Netgear Router with an Apple Time Capsule, I can no longer print. … read more
Daniel
Daniel
Mac Genius
High School or GED
4,770 satisfied customers
PowerBook G4 running MAC OS X 10.5.8 Problem cannot print
PowerBook G4 running MAC OS X 10.5.8 Problem: cannot print to hp psc 1315 connected via USB to Airport Extreme (2004 Model) or Time Capsule (500 GB Model). Printer works fine connected to computer by … read more
Daniel
Daniel
Mac Genius
High School or GED
4,770 satisfied customers
I am running MAC OSX on an iMac, Macbook Pro, & Macbook. I
I am running MAC OSX on an iMac, Macbook Pro, & Macbook. I have a wireless network using my new airport extreme (purchased in June). I also have an airport Time Capsule that I was using before I bough… read more
Daniel
Daniel
Mac Genius
High School or GED
4,770 satisfied customers
Hello Installed a new time machine using ethernet from a G4
Hello Installed a new time machine using ethernet from a G4 updated with OS leopard ( have not yet installed air port card) Wanted to back up my G5 Macbook and switched the time machine from the G4 to… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
Does the 1TB Time Capsule have an energy saving mode that would
Does the 1TB Time Capsule have an energy saving mode that would not allow it to accept network connections from windows PCs? If I disconnect the power and reconnect the power, Windows machines on the … read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
We have a time capsule which we use as for our wireless internet
We have a time capsule which we use as for our wireless internet in the house. Last night we changed the wireless network password, everything was fine. This morning, we can connect to the internet wi… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
I have a time capsule; I recently moved from Coeur dAlene
I have a time capsule; I recently moved from Coeur d'Alene Idaho back to XXXXX can not get my time capsule to go green so that my mac can find it. I have reset it and it still continues to blink amber… read more
Daniel
Daniel
Mac Genius
High School or GED
4,770 satisfied customers
Hi, I have a time capsule. It worked fine until I had to switch
Hi, I have a time capsule. It worked fine until I had to switch off some mdnsresponder because I messed with the admin access rights. Since then my mac has not been able see the time capsule. I open t… read more
Daniel
Daniel
Mac Genius
High School or GED
4,770 satisfied customers
APPLE problem printing with bonjour on an apple time capsule,
APPLE problem printing with bonjour on an apple time capsule, apple information says hub on usb port of TC is ok way to share printer(S) ALL printer drivers are current as well as TC software AND bonj… read more
Bob Cook
Bob Cook
High School or GED
494 satisfied customers
my powebook g4 cannot see my time capsule via a usb to usb
my powebook g4 cannot 'see' my time capsule via a usb to usb cable (i want to back up via cable as wireless takes to long). It is not automatically being seen as a device?… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,770 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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