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Ashik, Mac Technician
Category: Mac
Satisfied Customers: 11193
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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How to correct error 16008 in Entourage Thank you.

Resolved Question:

How to correct error 16008 in Entourage? Thank you.
Submitted: 8 years ago.
Category: Mac
Expert:  Ashik replied 8 years ago.
Hi I am Ashik. I think i can help you
First you must backup Entourage contents. So open Entourage, click on the File menu and select Export.

Export all items to an Entourage archive. Save the file in a safe place. It will have an .rge extension.

Navigate to Macintosh HD/Applications/Microsoft Office 200x/Additional Tools/Remove Office/

Run "Remove Office" and remove office completetly. Then restart your computer.

Now, Install Microsoft Office and open Entourage, click the File menu and select Import. Choose the .rge file that you saved earlier.

(You must have the Office installation disks)


Before doing the above suggestion, we can just delete the prederence file and see if that helps. So close all office applications including entourage. Then goto ~/Library/Preferences and trash this file : (Don't empty the trash)

If you can't find the file in the above folder then search in here : ~/Users/[username]/Library/Preferences/

Best Regards,
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