How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tom Your Own Question
Tom, Mac Support Specialist
Category: Mac
Satisfied Customers: 675
Experience:  8 years experience as a Mac administrator for a college
Type Your Mac Question Here...
Tom is online now
A new question is answered every 9 seconds

I lost my disk for my canon 9950f scanner. I found the software

Customer Question

I lost my disk for my canon 9950f scanner. I found the software to load the startup, but it says, driver not found.... what else do I need to download to make it work? I have a mac, ox10.5 operating system
Submitted: 7 years ago.
Category: Mac
Expert:  Tom replied 7 years ago.
HelloCustomerand thanks for using

It sounds like you have the software to uninstall the driver.

To install the driver go here.   

Go to this webpage

For OS choose OS X

The first section is drivers. Download the file called 9950fosx10340en.dmg and you should be set.

Some scanners do not work with photoshop but you can scan with either the Canon software (if you download Canon Toolbox in the same download page above) or Image Capture in the Applications folder.

Related Mac Questions