Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I'm trying your cure rejection on my desktop mac - but which
I'm trying your cure for CD rejection on my desktop mac - but which is the Option key ?? Nigel Rush… read more
Ashik
Ashik
Master's Degree
12,279 satisfied customers
I am having problems burning a DVD with iDVD. I know the
I am having problems burning a DVD with iDVD. I know the program is old and being phased out, but I still have a version from a few years ago and am trying to use it to burn 30 DVDs (by tomorrow!) The… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,030 satisfied customers
4 year old imac with white screen on start up no chime
4 year old imac with white screen on start up no chime. dvd stuck in machine was using idvd to burn dvd and program locked.… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I need to know whether something is wrong with the superdrive
I need to know whether something is wrong with the superdrive of my granddaughter's Mac Mini, or the problem is with the logic board. To collect the fullest possible information, I connected an extern… read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
3,547 satisfied customers
I have an i-Mac, 3.33Ghz intel 2 core. 8 GB ram. OX X 10.8
I have an i-Mac, 3.33Ghz intel 2 core. 8 GB ram. OX X 10.8 4. Verbatum DVD-R 4.7 GB Burn folder 'Burn to disc#. I burnt a DVD (4.42 GB) on my Mac, and it worked well on a PC! I tried to read it on the… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I have copied some VHS recordings to imovies using Roxio easy
I have copied some VHS recordings to imovies using Roxio easy VHS to DVD. The copies went into imove with no problem but trying to burn a DVD is proving impossible. iDVD burns the first 6 minutes and … read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Ok, so I cannot get my external LG portable super multi drive
Ok, so I cannot get my external LG portable super multi drive to burn photos anymore. I've done it in the past but now it when I select burn from iPhoto it just goes straight from "preparing to burn" … read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
i have Imovie (Ilife 11) and have completed a movie, but when
i have Imovie (Ilife 11) and have completed a movie, but when i try share the movie to IDVD (to burn to a DVD) it will prepare the project but when completed will not give me the IDVD icon. please hel… read more
Toby K.
Toby K.
Team Lead/Technical Support Specialist
Vocational, Technical or Trade Scho
724 satisfied customers
I have asked a question before and after discovering the problem
I have asked a question before and after discovering the problem was advised to buy DiskWarrier to fix the problem. I now have DiskWarrier. My Kit is: MacBook Air plus an external drive, the Apple Sup… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Is there a way to burn a slideshow to a disc complete with
Is there a way to burn a slideshow to a disc complete with "scrapbook" effects and the music, so that it will play on a T.V. screen, or a P.C. computer?… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I have a DVD that I would like to copy and keep getting stuck
I have a DVD that I would like to copy and keep getting stuck in iDVD playing the DVD. There is no copyright issue. The DVD is my friends private property. How do I do it?… read more
Daniel
Daniel
Mac Expert
High School or GED
4,738 satisfied customers
There is a problem with my DVD burner - cancel request
I have created a slideshow using iPhoto and IDVD, complete with music. I have previewed it and it looks great - the 'map' shows no errors. Project info tells me it is 62 min in Pro quality. I have tri… read more
robgranholm
robgranholm
Mac Genius
Bachelor's Degree
689 satisfied customers
i need to use my external back up, but the time machine says
i need to use my external back up, but the time machine says it is not working, the backup could not be mounted". what does that mean? I am traveling in a few hours and something is wrong and my backu… read more
Kyle Brockman
Kyle Brockman
Associate Degree
114 satisfied customers
I am trying to burn muxed mpeg movies onto DVDs using IDVD
I am trying to burn muxed mpeg movies onto DVD's using IDVD and am getting no audio. I have purchased and downloaded Mpeg converter for MAC and Streamclip both in an effort to try to convert them into… read more
Ashik
Ashik
Master's Degree
12,279 satisfied customers
My imovie (4.0) project will not share to idvd 7.0.4. (to
My imovie (4.0) project will not share to idvd 7.0.4. (to burn on an exterior burner) I get an error message that says: "there was an internal idvd error during last action." I am operating on ibook G… read more
Daniel
Daniel
Mac Expert
High School or GED
4,738 satisfied customers
Hi, I have a CD stuck in my iMac. I have tried to eject it
Hi, I have a CD stuck in my iMac. I have tried to eject it using firmware and it is stuck. I don't have a place where I can insert something to pop it out. When this happened once before I took it to … read more
Bob Cook
Bob Cook
High School or GED
494 satisfied customers
I have a CD inserted in my Imac that does not show up on my
I have a CD inserted in my Imac that does not show up on my desktop, nor can I eject it. I've tried disk utility, but it doesn't see the CD. I've tried restarting using firmware, but never get to the … read more
Brandon M.
Brandon M.
Engineer - Level II
Vocational, Technical or Trade Scho
3,570 satisfied customers
Hi! I have Matshita DVD-r UJ-846 problems. The drive just spins
Hi! I have Matshita DVD-r UJ-846 problems. The drive just spins the inserted blank DVD and then won't eject. I bought a (cheaper) LaCie DVD+-RW external drive, thinking it was a hardware problem. It j… read more
Shawn
Shawn
Professor
Doctoral Degree
275 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

3,371 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,585 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

Kamil Anwar

Kamil Anwar

Mac Support Specialist

753 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Miro

Miro

Mac Support Specialist

212 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x