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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I went from CS3 Windows to CS4 Mac for Photoshop and Bridge.

Customer Question

I went from CS3 Windows to CS4 Mac for Photoshop and Bridge. I exported my keywords from CS3 and imported them into CS4, When I go
to the keyword panel in Cs4 I can see the keywords and they are attached to the appropriate photos. The problem is when I use the f
ind feature. It doesn't find anything even if I am in the folder that I am trying to find and can see the pictures labeled.

I have checked include sub-folders and non.indexed files but it still doesn't find anything. Is this because the keywords were ori
ginally created in Windows Bridge? PLease Help I have 1000's of files that are keyworded.

I don't know if this is related but every time I log onto Bridge, I get a message "Bridge encountered an error is unable to read the
cache. Try purging the central cache to correct this situation". Sometimes I purge cache and it works and other times I just clos
e the warning box and it works.
Submitted: 8 years ago.
Category: Mac
Expert:  Dave Huber replied 8 years ago.

Please tell me the system info about your Mac.

• Go to the apple menu

• Select "About This Mac"

• Send back what it says after "version"

• Send back what it says after "processor"

• Send back what it says after "Memory" (just the amount is fine)

You can see a screenshot at:

Thank you,

Customer: replied 8 years ago.
Mac Os X - Version 10.5.6
Memory 2 gb 800 Mhz DDR2 FB-Dimm
Model Name: Mac Pro
Model Identifier: MacPro3,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 2.8 GHz
Number Of Processors: 2
Total Number Of Cores: 8
L2 Cache (per processor): 12 MB
Memory: 2 GB
Bus Speed: 1.6 GHz
Boot ROM Version: MP31.006C.B05
SMC Version: 1.25f4

I also made a new keyword in CS4 and attached it and it didn't find it either.
Expert:  Dave Huber replied 8 years ago.
Well, I was hoping to see something here, but your system config is fine, and everything I was going to suggest seems to have been tried by you already.

I am sorry I couldn't be any help...

Customer: replied 8 years ago.
Thank you for trying.