Mac

HP Officejet J4680 All-in-one will not printe wireless

Customer Question
I have set up my...
I have set up my Ip address and Wep code within the printer and it has accepted it. However, when I press print it keep saying that my printer is offline. I am using a MAC OX 10.5. So my Mac is connected wireless to my network, my printer is also connected wireless to my net work but I cant print wireless through my Mac and HP... Read full answer
I have set up my Ip address and Wep code within the printer and it has accepted it. However, when I press print it keep saying that my printer is offline. I am using a MAC OX 10.5. So my Mac is connected wireless to my network, my printer is also connected wireless to my net work but I cant print wireless through my Mac and HP printer.

Can you help?
07863 133210
Submitted: 10 years ago.Category: Mac
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Answered in 4 hours by:
4/17/2009
Mac Support Specialist: Tom, Mac Support Specialist replied 10 years ago
Tom
Tom, Mac Support Specialist
Category: Mac
Satisfied Customers: 676
Experience: 8 years experience as a Mac administrator for a college
Verified
HelloCustomer

If you type in your printer's ip address into a web browser like Safari, Do you get to a printer configuration web page?
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Customer reply replied 10 years ago
Actually i was refering to the ip address for by wireless network which is a BT set up.
How do i estblais the IP address for the printer
My laptop sees the network, my priter sees the network, but my laptop and priter does not see each other wirelessly
Mac Support Specialist: Tom, Mac Support Specialist replied 10 years ago
You need to print out the configuration page for the printer.

They have a great video for your printer on installing it on a network.

Here is available here.

http://www.youtube.com/watch?v=Rjd1ZqJ89N4

Its a few minutes long but might provide the information that you need.

Let me know if it helps or at the very least you should be able to get your ip address and I can help you further.

Let me know how you make out.
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Customer reply replied 10 years ago
Thank you
its a little late in the UK so I am going to bed and will try the link you sent me in the morning.
I will confirm to you if it works or not.
Kind Regards George
Mac Support Specialist: Tom, Mac Support Specialist replied 10 years ago
Ok,

Have a good night.   Let me know how you make out.

Tom
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