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Im not sure Im asking the right technician, but I couldnt…

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I'm not sure I'm asking...
I'm not sure I'm asking the right technician, but I couldn't find DVD problems in my list of choices. I own the LG DVD Recorder/Video Cassette Recorder, Model RC897T, purchased from Best Buy on Mar. 5, 2009. I've been having trouble since my cable carrier, Time Warner, rebooted my cable box last Saturday, but except for one last item, I think I... Read full answer
I'm not sure I'm asking the right technician, but I couldn't find DVD problems in my list of choices. I own the LG DVD Recorder/Video Cassette Recorder, Model RC897T, purchased from Best Buy on Mar. 5, 2009. I've been having trouble since my cable carrier, Time Warner, rebooted my cable box last Saturday, but except for one last item, I think I finally have my problems straightened out. Here is my last problem. I want to dub one of my VCR tapes over to a DVD. However, the five items on the front panel have disappeared; namely the play/pause button, the Stop button, the REC button, the up/down button and the dubbing button. I can't see them at all; I even put my flashlight up where they should be, and they aren't there. How can I get them back so I can do my dubbing? I am on an iMac which uses OS 10.5.6. Thank you.
Submitted: 10 years ago.Category: Mac
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Answered in 15 minutes by:
4/15/2009
Mac Support Specialist: Sunsa, Computer Software Engineer replied 10 years ago
Sunsa
Sunsa, Computer Software Engineer
Category: Mac
Satisfied Customers: 454
Experience: Computer & Software wizard. 5 year Experience webdevelopment, computer application.
Verified
hello

thanks for your question.

Here is how you convert VHS To DVD.
http://www.signvideo.com/conv-v-to-d.htm


but i think your problem is slighlty different.. the panel you are talking about might have gotten misplaced so you will need to see a technician but I would recommend to call again tomorrow..
meanwhile i would suggest resetting the system.

To reset first switch off the unit then Disconnect the unit from power supply/batteries then disconnect any other units connected to it, after that Leave it disconnected for 30 minutes. It should reset itself then start again. you can also try to open the unit and clean it with a can of compressed air and look for loose connection.

Please accept.

sunny
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Customer reply replied 10 years ago
May I try your solution to see if it works before I accept?
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