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Mike, Mac Support Specialist
Category: Mac
Satisfied Customers: 2186
Experience:  Apple trained Technician, A+ Certified, 20+ years of Mac support, repairs, training, and consulting
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my airport disappeared - I can see it and the connections under

This answer was rated:

my airport disappeared - I can see it and the connections under prefs>networks but it will not turn on - the airport ID is 00:00:00:00:00:00

If you are seeing all 0's instead of a cryptic series of letters/numbers, then the card is either bad, gotten loose from its connection or the software failed to load and the card is off.

Let's try to reset the hardware and see if that helps.

Do this: (do both sets of instructions if you DO NOT have an Intel Mac)
To reset PRAM:

Turn off Mac

Find and hold down the following 4 keys at the same time:
The command key is the Cloverleaf/Apple key.

Turn on the Mac while keeping the 4 keys held down.

Wait until the Mac chimes 3 times, release the keys and let the Mac boot normally.

To Reset Open FirmWare (PowerPCOnly)

Turn off the Mac

Find and hold down the following 4 keys:
The command key is the Cloverleaf/Apple key.

Release the keys when you see the text screen

Type the following exactly, press return after each command:

reset-nvram (press return)
reset-all (press return)

The Mac will restart on its own.
Test the Airport and see if this helped.
Customer: replied 8 years ago.
Does this run the risk of killing my data (I need it!) - this is an Intel Mac
No, it will only reset the hardware. Since it IS an Intel Mac, do only the PRAM section. Ignore the Open Firmware section.

Let me know,
Mike and other Mac Specialists are ready to help you
Customer: replied 8 years ago.
duuuuuuuude - all hail the king of macs - thanks!
Ha, do not bow to me. Just shower me with pizza.


Glad I could be a help.

Thanks for the Accept as well!!

Customer: replied 8 years ago.
I paid - hope it went thru - not totally sure - anyway - thanks again - will reccommend you to my buddies
Thank you!!!

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