How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob, Mac Genius
Category: Mac
Satisfied Customers: 409
Experience:  14 years Mac experience, 10 years Mac Consulting, ran a printshop for 23 years.
Type Your Mac Question Here...
Rob is online now
A new question is answered every 9 seconds

regarding my iPod.....I was recently on a cruise and ran out

Customer Question

regarding my iPod.....I was recently on a cruise and ran out of power on my iPod. I borrowed an apple iPod charger from a friend to power up the the iPod had a bland screen. It does still play music but I cannot see or access a menu or playlist etc.
Submitted: 8 years ago.
Category: Mac
Expert:  Rob replied 8 years ago.

I am going to point you to an Apple video that explains all of the possibilities of iPods not operating correctly.

If these suggestions don't work, you'll probably have to take it into an authorized Apple service center like an Apple Retail Store.