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Mike, Mac Medic
Category: Mac
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Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I cant get message to send on my wifes e-mail. Rogers is

Customer Question

I can't get message to send on my wife's e-mail. Rogers is our ISP, but we have mac mail accounts. Message says the password XXXXX been rejected. Who do I contact, Mac or Rogers?
Submitted: 8 years ago.
Category: Mac
Expert:  MacTechTrainer replied 8 years ago.
Hello, and thank you for asking your question,
I am Sr. Mac Tech Support Specialist, TD, glad to assist you.

I see that you having an issue with

Could you provide me with the following information, so I can better assist you with your technical question:
• What version of Mac OS X are you using on your Mac?
(i.e. "Mac OS X 10.5.6")
• Do you access both your Rogers email and .Mac emails via the Mac OS X Mail application, or through a web browser (such as Safari or Firefox)?
• Can you state, if possible what the exact error message is you see?

Your answers to the questions I have submitted, will allow me to work with more detailed information, in order to effectively answer your question.

Thanks, XXXXX XXXXX be looking forward to your reply.
Customer: replied 8 years ago.
I managed to figure out myself how to fix the problem, but thanks for the reply.
Expert:  MacTechTrainer replied 8 years ago.
Very glad to see your issue resolved Geoff.

If do you have more technical questions regarding your Mac, please don't hesitate to contact first.

Thank you!

Best Regards,


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