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I have a MacBook running OS X 10.5.6. The main function for

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I have a MacBook running...
I have a MacBook running OS X 10.5.6. The main function for this computer is running ProTools LE and T-Racks 3 mastering software. I run T-Racks in stand alone mode only, and I get a kernel protection failure during processing and am booted out of T-Racks. Any suggestion on how to fix, deal with problem?
Submitted: 8 years ago.Category: Mac
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Answered in 9 hours by:
2/4/2009
Mac Support Specialist: Dave Huber, Mac Support Specialist replied 8 years ago
Dave Huber
Dave Huber, Mac Support Specialist
Category: Mac
Satisfied Customers: 61
Experience: Mac user since 1984, Mac Support Specialist since 1999. In charge of over 700 Macs at current job.
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Hello,

Sorry for your trouble. Do you have a firewire audio interface hooked up to this computer? If so, is it possible for you to disconnect it and run the software without it? This is the first thing I would do to try to narrow the problem down. There are a lot of problems reported with firewire audio interfaces and Mac OS X 10.5.

I look forward to your response.

-Dave
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Customer reply replied 8 years ago
Dave,

Thanks for your reply.

Fire wire is attached to the Digitech 03 which is the interface box for ProTools LE which must be attached to run protools, however protools has not bombed in this fashion.

Tested T-Racks 03 processing without firewire being connected. Same results, Kernel Protection Failure.

Regards,

Nick
Mac Support Specialist: Dave Huber, Mac Support Specialist replied 8 years ago
okay, give me a few minutes....

-Dave
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Mac Support Specialist: Dave Huber, Mac Support Specialist replied 8 years ago
Nick,

I am very sorry, but I do not believe I am going to be able to cut it on this one. I strongly suggest you give IK Multimedia tech support a call. Go to http://www.ikmultimedia.com, choose support, then "Contact Tech Support."

I am going to opt out in case another expert can chime in to help.

Good luck and take care, Nick.

-Dave
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Customer reply replied 8 years ago
Thanks Dave
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Dave Huber
Dave Huber
Dave Huber, Mac Support Specialist
Category: Mac
Satisfied Customers: 61
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Experience: Mac user since 1984, Mac Support Specialist since 1999. In charge of over 700 Macs at current job.

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