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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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When I connect my Canon 1D Mk 11N using Firewire or USB to

Customer Question

When I connect my Canon 1D Mk 11N using Firewire or USB to either of my iMacs or my Macbook Pro they all fail to see any camera. Previously I have used a card reader with no problem, but now I want to connect and download direct for a shoot I am booked to do
I have no problems with my 1D Mk 3 and any of my computers using the same cables. They download images with no problem
I'm using the Canon software which came with the Mk3
Please help
Submitted: 8 years ago.
Category: Mac
Expert:  MacTechTrainer replied 8 years ago.
Hello and thank you for your question. I am Sr. Mac Support Specialist, TD, ready to assist you.

If I may ask,
What version of Mac OS X Leopard OS do you have?

I await your reply. Thanks!
Customer: replied 8 years ago.
I am using Leopard 10.5.6 I updated on 26th December 2008