Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Mac
This answer was rated:

Dear tech support, I reinstalled an older operating system

(Mac OS X 10.4) over...
Dear tech support, I reinstalled an older operating system (Mac OS X 10.4) over an updated (Mac OS X 10.5) operating system. Subsequently, I have lost all of my Firefox bookmarks. Is there a way to retrieve my old Firefox bookmarks? Many thanks for your time.
Show More
Show Less
Ask Your Own Mac Question
Answered in 4 hours by:
1/5/2009
Mike
Mike, Mac Support Specialist
Category: Mac
Satisfied Customers: 2,186
Experience: Apple trained Technician, A+ Certified, 20+ years of Mac support, repairs, training, and consulting
Verified
Hi,

Since you were using 10.5, did you by any chance have a MobileMe / .Mac account?

If so, maybe they are up there in your iDisk?

Otherwise, the only places they are stored would be in your Doucuments folder or Application Support folder.

When you downgraded, did you do an Archive and Install? or Erase and Install?

Mike
Ask Your Own Mac Question
Customer reply replied 9 years ago
Mike,

I do not have a MobileMe account. The installation of OS X 10.4 was not an erase and install, but I'm not sure it was an "archive and install" either. But, it may have been.

The Application Support folder does not exist in my "Previous Systems" folder on my hard drive. However, the Application Support folder on the new OS X 10.4 has no data for bookmarks in either the Firefox or Mozilla folders.

It appears I'm out in the cold on this one.

G'day,

Jerry
OK. The Previous Systems folder indicates that it was an Archive and Install.

The Application Support folder would be in the Library folder.

You can search using the Finder window Search and see if any other bookmarks show up.

Otherwise, yes, I believe you have lost them if not backed up.

Sorry,
Mike
_____________________________________________
If this Answer has helped you, please click Accept so I can be
paid for assisting. Positive Feedback is also appreciated!
_____________________________________________
Mike
Mike, Mac Support Specialist
Category: Mac
Satisfied Customers: 2,186
Experience: Apple trained Technician, A+ Certified, 20+ years of Mac support, repairs, training, and consulting
Verified
Mike and 87 other Mac Specialists are ready to help you
Ask your own question now
Customer reply replied 9 years ago
I've exhausted all avenues of restoring my bookmarks. Thanks for your suggestions.

Jerry
No problem.

Suggestion...

If you have a cd/dvd burner in your Mac, drag your Douments folder onto a cd occasionally to make a periodic backups. This way you at least keep most of your stuff safe from accidents.

Thanks for using Just Answer,
Mike
Ask Your Own Mac Question
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Support Specialist
Category: Mac
Satisfied Customers: 2,186
2,186 Satisfied Customers
Experience: Apple trained Technician, A+ Certified, 20+ years of Mac support, repairs, training, and consulting

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,555 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,394 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Mac Druid

1,994 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,507 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I need to recover my apple id password. Not sure. Didn't
I need to recover my apple id password. JA: When did you last change your password ***** Apple ID? Customer: not sure JA: Did you try resetting through Apple's online account reset tool? Customer: no,… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
46 satisfied customers
I haven't been able to open my Ipad and my 2 sons tried and
I haven't been able to open my Ipad and my 2 sons tried and got me confused so I requested a new start up. What do I do next? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,140 satisfied customers
I have a old iPad and I cannot remember my Apple ID and
I have a old iPad and I cannot remember my Apple ID and password … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
It's an Ipad. It says it is disabled and to connect to
It's an Ipad. It says it is disabled and to connect to Itunes but then I get error message when I connect it to the computer … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
953 satisfied customers
I signed into FIND MYDEVICE and my phone locked. I have put
I signed into FIND MYDEVICE and my phone locked. I have put in every password ***** have used, and can not open it. I rarely have time to get a password ***** and the screen goes blanl. Please help me… read more
John T. F.
John T. F.
Mac Druid
Two Decades Field Experience
1,994 satisfied customers
I am trying to reset my password that goes with my Apple ID.
I am trying to reset my password ***** goes with my Apple ID. I asked that directions be sent to my email ~the only email address I have is ****************@icloud.com but I'm not sure where i go to a… read more
John T. F.
John T. F.
Mac Druid
Two Decades Field Experience
1,994 satisfied customers
Trying to order coins on iPad the sale won't go through also
Trying to order coins on iPad the sale won't go through also can't order boos when it says sample I'm trying to order books won't go through .help … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,124 satisfied customers
It is tied into my husbands and I don't know how to undo it.
It is tied into my husbands and I don't know how to undo it … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,165 satisfied customers
I recently purchased a refurbished iPod touch from apple,
I recently purchased a refurbished iPod touch from apple, and there wasn't an owners manual. I tried to set it up using the program on the screen, but I couldn't even get pass the world clock. The onl… read more
ChrisC
ChrisC
PC Technician
Associate Degree
660 satisfied customers
I forgot my password for my apple id. It's been a while l
It's been a while l had it in my notes but updated and cleared it … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,165 satisfied customers
MS Outlook has completely disappeared. I've reinstalled MS
MS Outlook has completely disappeared. I've reinstalled MS Office 2011 but still, nothing. I click on the icon and it is very briefly highlighted but it fails to open. still getting emails on my other… read more
Ashik
Ashik
Master\u0027s Degree
5,097 satisfied customers
I've been charged every month $4.49, I don't know what it's
Hello, I've been charged every month $4.49 , I don't know what it's for and I would like it to stop. How do I go about it? … read more
John T. F.
John T. F.
Mac Druid
Two Decades Field Experience
1,994 satisfied customers
My fiancé is having problems with his account, ID and
My fiancé is having problems with his account, ID and password … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,165 satisfied customers
This morning I realized I was billed for something I did not
This morning I realized I was billed for something I did not order. To make a long story short is as connected with supported.com. I was told I was hacked. In trying to fix the problem he said I would… read more
Josh
Josh
It Support Specialist
Associate Degree
5,140 satisfied customers
I have microsoft office 365 for Mac. Would like to setup
I have microsoft office 365 for Mac. Would like to setup microsoft outlook to download my emails from outlook.com. Can this be done? If so How? … read more
Cris
Cris
58 satisfied customers
My Internet was hacked and so I had to change my internet
My Internet was hacked and so I had to change my internet password, and now I have to change the password ***** my I phone … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,165 satisfied customers
Why is my I-Tunes music library mixed up alphabetically and
Why is my I-Tunes music library mixed up alphabetically and how can I fix it. … read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
Just renewed information on my mainframe and want to
Just renewed information on my mainframe and want to transfer some to my laptop, I do not have a password ***** my laptop. David Road … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,165 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x