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Mike, Mac Support Specialist
Category: Mac
Satisfied Customers: 2186
Experience:  Apple trained Technician, A+ Certified, 20+ years of Mac support, repairs, training, and consulting
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Im running an iBook G4 with OSX 10.4. I just did a prompted

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I'm running an iBook G4 with OSX 10.4. I just did a prompted Safari software update, which required a restart afterward. The system is now hung up in the restart, with a spinning "dial" and Apple symbol, and I can't shut down or retry. This has never happened before, and the system was running fine just before. Is there a way out of this?

Hold down your mouse button/trackpad button until the Mac shuts down.

Then restart with the Shift key down until it starts up. Wait for the Mac to finish booting. It does some maintenance things so be patient with it.

When it finishes and you can login, do that and then shut it down again.

Restart normally and let me know if this worked for you.

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Customer: replied 8 years ago.
Machine does not respond to holding down trackpad button.
Continues to loop in the restart screen.
Oh, my bad.. I meant the Power Button.

I don't know what I was thinking there.

Hold the power button down until it shuts down.

The trackpad button will eject any stuck media in a drive.

Sorry about that,
Mike and 2 other Mac Specialists are ready to help you
Customer: replied 8 years ago.
I'm back in business, thank you, Mike.
It took quite a while, and the Safari update seems to have slowed that app down (?), but everything runs.
Appreciate your help.
Hmmm. I wonder if maybe clearing caches out with this new version might be in order.

Go to the Safari Menu and choose Empty Caches. Then quit and restart Safari.

This might help with the sluggishness.