How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Flagbridge-MAC Your Own Question
Flagbridge-MAC
Flagbridge-MAC, Consultant
Category: Mac
Satisfied Customers: 4618
Experience:  Paid for 10 years of University with Network Engineering with extensive MAC usage (back to system 7)
2368596
Type Your Mac Question Here...
Flagbridge-MAC is online now
A new question is answered every 9 seconds

unable to open my email accounts

Customer Question

unable to open my email accounts
Submitted: 8 years ago.
Category: Mac
Expert:  Flagbridge-MAC replied 8 years ago.
Is there any particular error message you get when you try to get or send email?

What email service do you use (ISP i.e. verizon/comcast etc)

Thanks
Customer: replied 8 years ago.
There is no message.....just nothing...We use comcast.
Expert:  Flagbridge-MAC replied 8 years ago.
Hello,

When you say nothing, do you click on Entourage and nothing happens?

You can check your mail online at

https://login.comcast.net/login?s=portal&continue=http%3A%2F%2Fredir.comcast.net%2Fredirect%2Fwebmail%3Fr%3D1228313538895

while we are trying to figure this out.

Can you try to describe what happens when you click Entourage.

Thanks
Flagbridge-MAC and other Mac Specialists are ready to help you
Customer: replied 8 years ago.
It turns out that it was a comcast problem although they denied it initially. Many thanks.

Related Mac Questions