Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Mac

I just bought the Blackberry Storm. I downloaded the updated

Customer Question
I just bought the Blackberry...
I just bought the Blackberry Storm. I downloaded the updated driver for the Pocket Mac and updated my operating system to Leopard. However, it won't sync. Nothing happens on the phone when I hit the sync button...any ideas?
Submitted: 9 years ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 2 minutes by:
12/2/2008
Mac Support Specialist: Flagbridge-MAC, Consultant replied 9 years ago
Flagbridge-MAC
Flagbridge-MAC, Consultant
Category: Mac
Satisfied Customers: 4,618
Experience: Paid for 10 years of University with Network Engineering with extensive MAC usage (back to system 7)
Verified
There are some known issues with the Storm and PMac.

You need to PATCH your PMac to support your storm.

Instructions are here.


http://www.pocketmacsupport.net/index.php?section=knowledge&action=view&article_id=99
Ask Your Own Mac Question
Customer reply replied 9 years ago
I downloaded the driver from this site and followed these directions...it didn't help. Any other ideas? Is there anything I could have done wrong? I removed the blackberry from the USB port, istalled the new driver, restarted the computer, plugged it back in and then hit sync....it came up that it failed that it couldn't locate the blackberry.
Mac Support Specialist: Flagbridge-MAC, Consultant replied 9 years ago
Reboot in safe mode and if it comes back alive reboot back to regular mode.

Could be a simple filesystem issue repaired automatically on entering safe mode.

When you reboot hold shift down to enter safe mode.
Ask Your Own Mac Question
Customer reply replied 9 years ago
I'm not sure I did this but I restarted my computer holding down the shift key...it just twirled around for awhile and then the the computer restarted again. I tried the Pocket Mac application again and it came back failed. any other ideas?
Mac Support Specialist: Flagbridge-MAC, Consultant replied 9 years ago
silly question but is the storm turned on and operational when you plug it in?

Does the device show up as a drive or anything to ensure that Mac sees it?
Ask Your Own Mac Question
Customer reply replied 9 years ago
The storm is turned on and operational but doesn't show up as a drive on the Mac.
Mac Support Specialist: Flagbridge-MAC, Consultant replied 9 years ago
Does the storm show any indication it is connected?

It prompted you to connect yor blackberry for further synching , but still wont see it?

Can you past the sync log from pocket mac?
Ask Your Own Mac Question
Customer reply replied 9 years ago
It doesn't show any indication it's connected. When I ran the program, it didn't prompt me to connect it. I disconnected it because the directions on the web page told me to, then I reconnected it an ran the program. Here's the log:















===============================================
[04:23:08.155] 2008-12-01
[04:23:08.187] PocketMac SyncManager Started
[04:23:09.741] Blackberry -> /dev/cu.Blackberry
[04:23:10.168] No mounted media card found.
[04:23:17.660] Finished:0
[04:23:18.804] Progress:ISyncClientConnectingPhase 0
[04:23:28.837] BlackBerry device pin 0
[04:23:42.859] BlackBerry device pin 0
[04:23:56.881] BlackBerry device pin 0
[04:24:10.903] BlackBerry device pin 0
[04:24:15.423] Finished:1
[04:24:33.916] No mounted media card found.
[04:24:50.171] No mounted media card found.
===============================================
[05:16:22.724] 2008-12-01
[05:16:22.726] PocketMac SyncManager Started
[05:16:23.669] Blackberry -> /dev/cu.Blackberry
[05:16:23.817] No mounted media card found.
[05:16:38.463] Made the connection
[05:16:38.492] Synchronization engine version 4.1
[05:16:43.820] No mounted media card found.
[05:17:03.820] No mounted media card found.
===============================================
[05:17:22.564] 2008-12-01
[05:17:22.566] PocketMac SyncManager Started
[05:17:22.999] Blackberry -> /dev/cu.Blackberry
[05:17:23.147] No mounted media card found.
[05:17:39.110] .mac settings verified. Settings stored for future use.
[05:17:43.150] No mounted media card found.
[05:17:44.344] .mac settings verified. Settings stored for future use.
[05:18:03.150] No mounted media card found.
[05:18:23.419] No mounted media card found.
[05:18:39.088] Creating folder PocketMacBackupData - do not delete on .mac disk
[05:18:39.774] Finished:0
[05:18:40.943] Progress:ISyncClientConnectingPhase 0
[05:18:50.946] BlackBerry device pin 0
[05:19:04.968] BlackBerry device pin 0
[05:19:18.990] BlackBerry device pin 0
[05:19:33.012] BlackBerry device pin 0
[05:19:37.532] Finished:1
[05:19:46.933] No mounted media card found.
[05:20:03.150] No mounted media card found.
[05:20:23.150] No mounted media card found.
[05:20:43.150] No mounted media card found.
[05:21:03.150] No mounted media card found.
[05:21:23.150] No mounted media card found.
[05:21:43.150] No mounted media card found.
[05:22:03.150] No mounted media card found.
[05:22:23.150] No mounted media card found.
[05:22:43.150] No mounted media card found.
[05:23:03.150] No mounted media card found.
[05:23:23.150] No mounted media card found.
[05:23:43.150] No mounted media card found.
[05:24:03.149] No mounted media card found.
[05:24:23.150] No mounted media card found.
[05:24:43.150] No mounted media card found.
[05:25:03.150] No mounted media card found.
[05:25:23.150] No mounted media card found.
[05:25:43.150] No mounted media card found.
[05:26:03.150] No mounted media card found.
[05:26:23.150] No mounted media card found.
[05:26:43.150] No mounted media card found.
[05:27:03.150] No mounted media card found.
[05:27:23.150] No mounted media card found.
[05:27:43.150] No mounted media card found.
[05:28:03.149] No mounted media card found.
[05:28:23.150] No mounted media card found.
[05:28:43.150] No mounted media card found.
[05:29:03.150] No mounted media card found.
[05:29:23.150] No mounted media card found.
[05:29:43.150] No mounted media card found.
[05:30:03.332] No mounted media card found.
[05:30:23.150] No mounted media card found.
[05:30:43.150] No mounted media card found.
[05:31:03.150] No mounted media card found.
[05:31:23.150] No mounted media card found.
[05:31:43.150] No mounted media card found.
[05:32:03.150] No mounted media card found.
[05:32:23.150] No mounted media card found.
[05:32:43.150] No mounted media card found.
[05:33:03.150] No mounted media card found.
[05:33:23.150] No mounted media card found.
[05:33:43.150] No mounted media card found.
[05:34:03.150] No mounted media card found.
[05:34:23.150] No mounted media card found.
[05:34:43.150] No mounted media card found.
[05:35:03.150] No mounted media card found.
[05:35:23.150] No mounted media card found.
[05:35:43.150] No mounted media card found.
[05:36:03.150] No mounted media card found.
[05:36:23.150] No mounted media card found.
[05:36:43.150] No mounted media card found.
[05:37:03.150] No mounted media card found.
[05:37:23.150] No mounted media card found.
[05:37:43.149] No mounted media card found.
[05:38:03.149] No mounted media card found.
[05:38:23.149] No mounted media card found.
[05:38:43.149] No mounted media card found.
[05:39:03.149] No mounted media card found.
[05:39:23.149] No mounted media card found.
[05:39:43.149] No mounted media card found.
[05:40:03.149] No mounted media card found.
[05:40:23.149] No mounted media card found.
[05:40:43.149] No mounted media card found.
[05:41:03.149] No mounted media card found.
[05:41:23.149] No mounted media card found.
[05:41:43.503] No mounted media card found.
[05:42:03.149] No mounted media card found.
[05:42:23.149] No mounted media card found.
[05:42:43.149] No mounted media card found.
[05:43:03.149] No mounted media card found.
[05:43:23.149] No mounted media card found.
[05:43:41.715] Creating folder PocketMacBackupData - do not delete on .mac disk
[05:43:42.104] Finished:0
[05:43:43.352] Progress:ISyncClientConnectingPhase 0
[05:43:53.353] BlackBerry device pin 0
[05:44:07.374] BlackBerry device pin 0
[05:44:21.395] BlackBerry device pin 0
[05:44:35.416] BlackBerry device pin 0
[05:44:39.935] Finished:1
[05:44:46.126] No mounted media card found.
[05:45:03.149] No mounted media card found.
[05:45:07.185] Made the connection
[05:45:07.188] Synchronization engine version 4.1
[05:45:24.488] No mounted media card found.
[05:45:43.149] No mounted media card found.
[05:46:03.149] No mounted media card found.
[05:46:23.149] No mounted media card found.
[05:46:43.149] No mounted media card found.
[05:47:03.149] No mounted media card found.
===============================================
[05:50:19.824] 2008-12-01
[05:50:19.825] PocketMac SyncManager Started
[05:50:20.371] Blackberry -> /dev/cu.Blackberry
[05:50:30.373] BlackBerry device pin 0
[05:50:30.393] Could not connect to BlackBerry; error code: 1
[05:50:30.565] No mounted media card found.
[05:50:50.708] No mounted media card found.
[05:50:58.241] Made the connection
[05:50:58.244] Synchronization engine version 4.1
[05:51:10.567] No mounted media card found.
[05:51:30.567] No mounted media card found.
[05:51:50.567] No mounted media card found.
[05:52:10.567] No mounted media card found.
[05:52:23.747] Creating folder PocketMacBackupData - do not delete on .mac disk
[05:52:29.426] Finished:0
[05:52:30.438] Progress:ISyncClientConnectingPhase 0
[05:52:40.440] BlackBerry device pin 0
[05:52:54.462] BlackBerry device pin 0
[05:53:08.484] BlackBerry device pin 0
[05:53:22.506] BlackBerry device pin 0
[05:53:27.026] Finished:1
[05:53:41.856] No mounted media card found.
[05:53:50.666] No mounted media card found.
[05:54:10.567] No mounted media card found.
[05:54:30.567] No mounted media card found.
[05:54:50.567] No mounted media card found.
[05:55:10.567] No mounted media card found.
[05:55:30.567] No mounted media card found.
===============================================
[05:57:29.416] 2008-12-01
[05:57:29.698] PocketMac SyncManager Started
[05:57:33.885] Blackberry -> /dev/cu.Blackberry
[05:57:34.981] No mounted media card found.
[05:57:40.416] Creating folder PocketMacBackupData - do not delete on .mac disk
[05:57:46.045] Finished:0
[05:57:47.073] Progress:ISyncClientConnectingPhase 0
[05:57:57.243] BlackBerry device pin 0
[05:58:11.264] BlackBerry device pin 0
[05:58:25.286] BlackBerry device pin 0
[05:58:39.309] BlackBerry device pin 0
[05:58:43.828] Finished:1
[05:58:54.984] No mounted media card found.
[05:59:14.984] No mounted media card found.
[05:59:34.984] No mounted media card found.
[05:59:54.984] No mounted media card found.
[06:00:14.984] No mounted media card found.
[06:00:34.984] No mounted media card found.
[06:00:54.984] No mounted media card found.
[06:01:14.984] No mounted media card found.
[06:01:34.983] No mounted media card found.
[06:01:54.984] No mounted media card found.
[06:02:14.983] No mounted media card found.
===============================================
[06:09:56.399] 2008-12-01
[06:09:56.534] PocketMac SyncManager Started
[06:10:01.799] Blackberry -> /dev/cu.Blackberry
[06:10:03.192] No mounted media card found.
[06:10:09.809] Creating folder PocketMacBackupData - do not delete on .mac disk
[06:10:15.449] Finished:0
[06:10:16.465] Progress:ISyncClientConnectingPhase 0
[06:10:26.486] BlackBerry device pin 0
[06:10:40.507] BlackBerry device pin 0
[06:10:54.528] BlackBerry device pin 0
[06:11:08.550] BlackBerry device pin 0
[06:11:13.070] Finished:1
[06:11:44.236] No mounted media card found.
[06:12:03.194] No mounted media card found.
[06:12:23.195] No mounted media card found.
[06:12:43.195] No mounted media card found.
[06:13:03.195] No mounted media card found.
[06:13:23.195] No mounted media card found.
[06:13:43.195] No mounted media card found.
[06:14:03.195] No mounted media card found.
[06:14:23.195] No mounted media card found.
[06:14:43.195] No mounted media card found.
[06:15:03.195] No mounted media card found.
[06:15:23.195] No mounted media card found.
[06:15:43.195] No mounted media card found.
[06:16:03.194] No mounted media card found.
[06:16:23.195] No mounted media card found.
[06:16:43.195] No mounted media card found.
[06:17:03.195] No mounted media card found.
[06:17:23.195] No mounted media card found.
[06:17:43.195] No mounted media card found.
[06:18:03.195] No mounted media card found.
[06:18:23.195] No mounted media card found.
[06:18:43.195] No mounted media card found.
[06:19:03.195] No mounted media card found.
[06:19:23.195] No mounted media card found.
[06:19:43.195] No mounted media card found.
[06:20:03.195] No mounted media card found.
[06:20:22.914] Creating folder PocketMacBackupData - do not delete on .mac disk
[06:20:23.228] Finished:0
[06:20:24.383] Progress:ISyncClientConnectingPhase 0
[06:20:34.386] BlackBerry device pin 0
[06:20:48.408] BlackBerry device pin 0
[06:21:02.430] BlackBerry device pin 0
[06:21:16.452] BlackBerry device pin 0
[06:21:20.972] Finished:1
[06:21:27.411] No mounted media card found.
===============================================
[06:25:49.115] 2008-12-01
[06:25:49.157] PocketMac SyncManager Started
[06:25:50.828] Blackberry -> /dev/cu.Blackberry
[06:25:51.212] No mounted media card found.
[06:25:55.486] Creating folder PocketMacBackupData - do not delete on .mac disk
[06:26:01.183] Finished:0
[06:26:02.202] Progress:ISyncClientConnectingPhase 0
[06:26:12.205] BlackBerry device pin 0
[06:26:26.227] BlackBerry device pin 0
[06:26:40.249] BlackBerry device pin 0
[06:26:54.271] BlackBerry device pin 0
[06:26:58.790] Finished:1
[06:27:11.215] No mounted media card found.
[06:27:31.215] No mounted media card found.
[06:27:51.215] No mounted media card found.
[06:28:11.215] No mounted media card found.
[06:28:31.215] No mounted media card found.
[06:28:51.215] No mounted media card found.
[06:29:11.215] No mounted media card found.
[06:29:31.215] No mounted media card found.
[06:29:51.215] No mounted media card found.
[06:30:11.215] No mounted media card found.
[06:30:31.215] No mounted media card found.
[06:30:51.215] No mounted media card found.
[06:31:11.215] No mounted media card found.
[06:31:31.215] No mounted media card found.
[06:31:51.215] No mounted media card found.
[06:32:11.215] No mounted media card found.
[06:32:31.215] No mounted media card found.
[06:32:51.215] No mounted media card found.
[06:33:11.215] No mounted media card found.
[06:33:31.215] No mounted media card found.
[06:33:51.215] No mounted media card found.
[06:34:11.215] No mounted media card found.
[06:34:31.215] No mounted media card found.
[06:34:51.215] No mounted media card found.
[06:35:11.215] No mounted media card found.
[06:35:31.215] No mounted media card found.
[06:35:51.215] No mounted media card found.
[06:36:11.215] No mounted media card found.
[06:36:31.215] No mounted media card found.
[06:36:51.215] No mounted media card found.
[06:37:11.215] No mounted media card found.
[06:37:31.215] No mounted media card found.
[06:37:51.215] No mounted media card found.
[06:38:11.215] No mounted media card found.
[06:38:31.376] No mounted media card found.
[06:38:51.215] No mounted media card found.
[06:39:11.215] No mounted media card found.
[06:39:31.215] No mounted media card found.
[06:39:51.215] No mounted media card found.
[06:40:11.215] No mounted media card found.
[06:40:31.215] No mounted media card found.
[06:40:51.215] No mounted media card found.
[06:41:11.215] No mounted media card found.
[06:41:31.215] No mounted media card found.
[06:41:51.215] No mounted media card found.
[06:42:11.215] No mounted media card found.
[06:42:31.215] No mounted media card found.
[06:42:51.215] No mounted media card found.
[06:43:11.215] No mounted media card found.
[06:43:31.215] No mounted media card found.
[06:43:51.215] No mounted media card found.
[06:44:11.215] No mounted media card found.
[06:44:31.215] No mounted media card found.
[06:44:51.215] No mounted media card found.
[06:45:11.215] No mounted media card found.
[06:45:31.215] No mounted media card found.
[06:45:51.215] No mounted media card found.
[06:46:11.214] No mounted media card found.
[06:46:31.214] No mounted media card found.
[06:46:51.214] No mounted media card found.
[06:47:11.214] No mounted media card found.
[06:47:31.214] No mounted media card found.
[06:47:51.214] No mounted media card found.
[06:48:11.214] No mounted media card found.
[06:48:31.214] No mounted media card found.
[06:48:51.214] No mounted media card found.
[06:49:11.214] No mounted media card found.
[06:49:31.214] No mounted media card found.
[06:49:51.214] No mounted media card found.
[06:50:11.214] No mounted media card found.
[06:50:31.214] No mounted media card found.
===============================================
[06:52:18.088] 2008-12-01
[06:52:18.090] PocketMac SyncManager Started
[06:52:18.637] Blackberry -> /dev/cu.Blackberry
[06:52:18.785] No mounted media card found.
[06:52:25.190] Creating folder PocketMacBackupData - do not delete on .mac disk
[06:52:30.832] Finished:0
[06:52:31.885] Progress:ISyncClientConnectingPhase 0
[06:52:41.887] BlackBerry device pin 0
[06:52:55.910] BlackBerry device pin 0
[06:53:09.932] BlackBerry device pin 0
[06:53:23.954] BlackBerry device pin 0
[06:53:28.474] Finished:1
[06:54:07.109] No mounted media card found.
[06:54:18.788] No mounted media card found.
[06:54:38.788] No mounted media card found.
[06:54:54.555] Made the connection
[06:54:54.588] Synchronization engine version 4.1
[06:55:18.874] No mounted media card found.
[06:55:38.857] No mounted media card found.
[06:55:58.788] No mounted media card found.
[06:56:19.463] No mounted media card found.
[06:56:38.788] No mounted media card found.
[06:57:33.310] No mounted media card found.
[06:57:38.788] No mounted media card found.
[06:57:58.788] No mounted media card found.
[06:58:18.788] No mounted media card found.
[06:58:38.788] No mounted media card found.
[06:58:58.788] No mounted media card found.
[06:59:18.788] No mounted media card found.
[06:59:38.788] No mounted media card found.
[06:59:58.788] No mounted media card found.
[07:00:18.788] No mounted media card found.
===============================================
[07:00:46.722] 2008-12-01
[07:00:46.724] PocketMac SyncManager Started
[07:00:47.329] Blackberry -> /dev/cu.Blackberry
[07:00:47.866] No mounted media card found.
[07:01:07.869] No mounted media card found.
[07:01:27.869] No mounted media card found.
[07:01:47.869] No mounted media card found.
[07:02:07.869] No mounted media card found.
[07:02:23.761] Creating folder PocketMacBackupData - do not delete on .mac disk
[07:02:29.380] Finished:0
[07:02:30.423] Progress:ISyncClientConnectingPhase 0
[07:02:40.426] BlackBerry device pin 0
[07:02:54.448] BlackBerry device pin 0
[07:03:08.470] BlackBerry device pin 0
[07:03:22.492] BlackBerry device pin 0
[07:03:27.012] Finished:1
[07:03:54.124] No mounted media card found.
[07:04:07.869] No mounted media card found.
[07:04:18.327] Creating folder PocketMacBackupData - do not delete on .mac disk
[07:04:18.608] Finished:0
[07:04:19.722] Progress:ISyncClientConnectingPhase 0
[07:04:29.724] BlackBerry device pin 0
[07:04:43.746] BlackBerry device pin 0
[07:04:57.768] BlackBerry device pin 0
[07:05:11.790] BlackBerry device pin 0
[07:05:16.310] Finished:1
[07:05:27.869] No mounted media card found.
[07:05:47.869] No mounted media card found.
[07:06:07.869] No mounted media card found.
===============================================
[07:06:22.879] 2008-12-01
[07:06:22.881] PocketMac SyncManager Started
[07:06:23.313] Blackberry -> /dev/cu.Blackberry
[07:06:23.461] No mounted media card found.
[07:06:43.464] No mounted media card found.
[07:07:03.464] No mounted media card found.
[07:07:23.464] No mounted media card found.
[07:07:43.464] No mounted media card found.
[07:08:03.464] No mounted media card found.
[07:08:32.392] No mounted media card found.
[07:08:52.392] No mounted media card found.
[07:09:12.392] No mounted media card found.
[07:09:32.392] No mounted media card found.
[07:09:52.392] No mounted media card found.
[07:10:12.392] No mounted media card found.
[07:10:32.392] No mounted media card found.
[07:10:52.392] No mounted media card found.
[07:11:12.392] No mounted media card found.
[07:11:32.392] No mounted media card found.
[07:11:52.392] No mounted media card found.
[07:12:12.392] No mounted media card found.
[07:12:32.392] No mounted media card found.
[07:12:52.392] No mounted media card found.
[07:13:12.392] No mounted media card found.
[07:13:32.392] No mounted media card found.
[07:13:52.392] No mounted media card found.
[07:14:12.392] No mounted media card found.
[07:14:32.392] No mounted media card found.
[07:14:52.392] No mounted media card found.
[07:15:12.392] No mounted media card found.
[07:15:32.392] No mounted media card found.
[07:15:52.392] No mounted media card found.
[07:16:12.392] No mounted media card found.
[07:16:32.392] No mounted media card found.
[07:16:52.392] No mounted media card found.
[07:17:12.392] No mounted media card found.
[07:17:32.392] No mounted media card found.
[07:17:52.392] No mounted media card found.
[07:18:12.392] No mounted media card found.
[07:18:32.392] No mounted media card found.
===============================================
[07:18:54.356] 2008-12-01
[07:18:54.358] PocketMac SyncManager Started
[07:18:54.655] Blackberry -> /dev/cu.Blackberry
[07:18:54.803] No mounted media card found.
[07:19:14.806] No mounted media card found.
[07:19:34.806] No mounted media card found.
[07:19:54.806] No mounted media card found.
[07:20:14.941] No mounted media card found.
[07:20:26.728] Made the connection
[07:20:26.731] Synchronization engine version 4.1
[07:20:54.806] No mounted media card found.
[07:21:14.806] No mounted media card found.
[07:21:44.720] No mounted media card found.
===============================================
[10:37:26.172] 2008-12-01
[10:37:26.199] PocketMac SyncManager Started
[10:37:28.862] Blackberry -> /dev/cu.Blackberry
[10:37:29.301] No mounted media card found.
[10:37:32.449] Creating folder PocketMacBackupData - do not delete on .mac disk
[10:37:37.989] Finished:0
[10:37:39.031] Progress:ISyncClientConnectingPhase 0
[10:37:49.035] BlackBerry device pin 0
[10:38:03.057] BlackBerry device pin 0
[10:38:17.079] BlackBerry device pin 0
[10:38:31.101] BlackBerry device pin 0
[10:38:35.622] Finished:1
[10:38:49.303] No mounted media card found.
[10:39:09.302] No mounted media card found.
[10:39:29.302] No mounted media card found.
===============================================
[10:39:45.260] 2008-12-01
[10:39:45.263] PocketMac SyncManager Started
[10:39:46.221] Blackberry -> /dev/cu.Blackberry
[10:39:46.389] No mounted media card found.
[10:39:53.632] Creating folder PocketMacBackupData - do not delete on .mac disk
[10:39:59.149] Finished:0
[10:40:00.365] Progress:ISyncClientConnectingPhase 0
[10:40:10.367] BlackBerry device pin 0
[10:40:24.395] BlackBerry device pin 0
[10:40:38.418] BlackBerry device pin 0
[10:40:52.445] BlackBerry device pin 0
[10:40:56.967] Finished:1
[10:41:12.692] No mounted media card found.
[10:41:26.391] No mounted media card found.
[10:41:46.467] No mounted media card found.
[10:42:06.525] No mounted media card found.
[10:42:26.677] No mounted media card found.
[10:42:46.427] No mounted media card found.
[10:43:06.392] No mounted media card found.
[10:43:26.391] No mounted media card found.
[10:43:46.392] No mounted media card found.
[10:44:06.391] No mounted media card found.
[10:44:26.392] No mounted media card found.
[10:44:46.392] No mounted media card found.
[10:45:06.392] No mounted media card found.
[10:45:26.391] No mounted media card found.
===============================================
[10:47:12.094] 2008-12-01
[10:47:12.192] PocketMac SyncManager Started
[10:47:22.080] Blackberry -> /dev/cu.Blackberry
[10:47:23.916] No mounted media card found.
[10:47:35.068] Creating folder PocketMacBackupData - do not delete on .mac disk
[10:47:40.597] Finished:0
[10:47:41.632] Progress:ISyncClientConnectingPhase 0
[10:47:51.636] BlackBerry device pin 0
[10:48:05.658] BlackBerry device pin 0
[10:48:19.680] BlackBerry device pin 0
[10:48:33.702] BlackBerry device pin 0
[10:48:38.223] Finished:1
[10:48:43.918] No mounted media card found.
[10:48:53.518] Creating folder PocketMacBackupData - do not delete on .mac disk
[10:48:53.699] Finished:0
[10:48:54.847] Progress:ISyncClientConnectingPhase 0
[10:49:04.849] BlackBerry device pin 0
[10:49:18.871] BlackBerry device pin 0
[10:49:32.893] BlackBerry device pin 0
[10:49:46.916] BlackBerry device pin 0
[10:49:51.437] Finished:1
[10:50:03.919] No mounted media card found.
[10:50:23.919] No mounted media card found.
[10:50:43.918] No mounted media card found.
[10:51:03.918] No mounted media card found.
[10:51:23.918] No mounted media card found.
[10:51:43.918] No mounted media card found.
[10:52:03.918] No mounted media card found.
[10:52:23.918] No mounted media card found.
[10:52:43.919] No mounted media card found.
[10:53:03.918] No mounted media card found.
[10:53:23.918] No mounted media card found.
[10:53:43.919] No mounted media card found.
[10:54:03.918] No mounted media card found.
[10:54:23.918] No mounted media card found.
[10:54:43.918] No mounted media card found.
[10:55:03.954] No mounted media card found.
[10:55:23.918] No mounted media card found.
[10:55:43.919] No mounted media card found.
[10:56:03.918] No mounted media card found.
[10:56:23.918] No mounted media card found.
[10:56:43.918] No mounted media card found.
[10:57:03.918] No mounted media card found.
[10:57:23.918] No mounted media card found.
[10:57:43.918] No mounted media card found.
[10:58:03.919] No mounted media card found.
[10:58:23.918] No mounted media card found.
[10:58:43.918] No mounted media card found.
[10:59:03.919] No mounted media card found.
[10:59:23.919] No mounted media card found.
[10:59:43.918] No mounted media card found.
[11:00:03.919] No mounted media card found.
[11:00:23.918] No mounted media card found.
[11:00:43.919] No mounted media card found.
[11:01:03.918] No mounted media card found.
[11:01:23.919] No mounted media card found.
[11:01:43.918] No mounted media card found.
[11:02:03.918] No mounted media card found.
[11:02:23.918] No mounted media card found.
[11:02:43.918] No mounted media card found.
[11:03:03.919] No mounted media card found.
[11:03:23.919] No mounted media card found.
[11:03:43.918] No mounted media card found.
[11:04:03.918] No mounted media card found.
[11:04:23.918] No mounted media card found.
[11:04:43.918] No mounted media card found.
[11:05:03.918] No mounted media card found.
[11:05:23.919] No mounted media card found.
[11:05:43.918] No mounted media card found.
[11:06:03.919] No mounted media card found.
[11:06:23.918] No mounted media card found.
[11:06:43.919] No mounted media card found.
[11:07:03.918] No mounted media card found.
[11:07:23.918] No mounted media card found.
[11:07:43.919] No mounted media card found.
[11:08:03.919] No mounted media card found.
[11:08:23.918] No mounted media card found.
[11:08:43.918] No mounted media card found.
[11:09:03.918] No mounted media card found.
[11:09:23.918] No mounted media card found.
[11:09:43.919] No mounted media card found.
[11:10:03.919] No mounted media card found.
[11:10:23.918] No mounted media card found.
[11:10:43.918] No mounted media card found.
[11:11:03.919] No mounted media card found.
[11:11:23.919] No mounted media card found.
[11:11:43.918] No mounted media card found.
[11:12:03.918] No mounted media card found.
[11:12:23.918] No mounted media card found.
[11:12:43.919] No mounted media card found.
[11:13:03.919] No mounted media card found.
[11:13:23.918] No mounted media card found.
[11:13:43.919] No mounted media card found.
[11:14:03.919] No mounted media card found.
===============================================
[11:20:30.339] 2008-12-01
[11:20:30.385] PocketMac SyncManager Started
[11:20:33.837] Blackberry -> /dev/cu.Blackberry
[11:20:34.873] No mounted media card found.
[11:20:43.256] Creating folder PocketMacBackupData - do not delete on .mac disk
[11:20:48.806] Finished:0
[11:20:50.059] Progress:ISyncClientConnectingPhase 0
[11:21:00.062] BlackBerry device pin 0
[11:21:14.084] BlackBerry device pin 0
[11:21:28.132] BlackBerry device pin 0
[11:21:42.189] BlackBerry device pin 0
[11:21:46.735] Finished:1
[11:21:54.875] No mounted media card found.
[11:22:14.875] No mounted media card found.
[11:22:34.875] No mounted media card found.
[11:22:54.876] No mounted media card found.
[11:23:14.875] No mounted media card found.
[11:23:34.876] No mounted media card found.
[11:23:54.876] No mounted media card found.
[11:24:14.876] No mounted media card found.
[11:24:34.875] No mounted media card found.
[11:24:54.876] No mounted media card found.
[11:25:14.876] No mounted media card found.
[11:25:34.876] No mounted media card found.
[11:25:54.876] No mounted media card found.
[11:26:14.876] No mounted media card found.
[11:26:34.875] No mounted media card found.
[11:26:54.875] No mounted media card found.
[11:27:14.875] No mounted media card found.
[11:27:34.876] No mounted media card found.
[11:27:54.875] No mounted media card found.
[11:28:14.876] No mounted media card found.
[11:28:34.875] No mounted media card found.
[11:28:54.875] No mounted media card found.
[11:29:14.875] No mounted media card found.
[11:29:34.875] No mounted media card found.
[11:29:54.875] No mounted media card found.
[11:30:14.875] No mounted media card found.
[11:30:34.875] No mounted media card found.
[11:30:54.875] No mounted media card found.
[11:31:14.875] No mounted media card found.
[11:31:34.875] No mounted media card found.
[11:31:54.875] No mounted media card found.
[11:32:14.875] No mounted media card found.
[11:32:34.875] No mounted media card found.
[11:32:54.875] No mounted media card found.
[11:33:14.876] No mounted media card found.
[11:33:34.875] No mounted media card found.
[11:33:54.876] No mounted media card found.
[11:34:14.875] No mounted media card found.
[11:34:34.875] No mounted media card found.
[11:34:54.875] No mounted media card found.
[11:35:14.875] No mounted media card found.
[11:35:34.876] No mounted media card found.
[11:35:54.875] No mounted media card found.
[11:36:14.875] No mounted media card found.
[11:36:34.875] No mounted media card found.
[11:36:54.875] No mounted media card found.
[11:37:14.875] No mounted media card found.
[11:37:34.876] No mounted media card found.
[11:37:54.875] No mounted media card found.
[11:38:14.875] No mounted media card found.
[11:38:34.876] No mounted media card found.
[11:38:54.875] No mounted media card found.
[11:39:14.583] Creating folder PocketMacBackupData - do not delete on .mac disk
[11:39:14.764] Finished:0
[11:39:17.919] Progress:ISyncClientConnectingPhase 0
[11:39:27.922] BlackBerry device pin 0
[11:39:41.944] BlackBerry device pin 0
[11:39:55.967] BlackBerry device pin 0
[11:40:09.989] BlackBerry device pin 0
[11:40:14.510] Finished:1
[11:40:20.795] No mounted media card found.
[11:40:34.875] No mounted media card found.
[11:40:54.876] No mounted media card found.
[11:41:14.875] No mounted media card found.
[11:41:34.875] No mounted media card found.
[11:41:54.875] No mounted media card found.
[11:42:14.875] No mounted media card found.
[11:42:34.875] No mounted media card found.
[11:42:54.875] No mounted media card found.
[11:43:14.875] No mounted media card found.
[11:43:34.876] No mounted media card found.
[11:43:54.875] No mounted media card found.
[11:44:14.876] No mounted media card found.
[11:44:34.876] No mounted media card found.
===============================================
[11:48:54.906] 2008-12-01
[11:48:54.910] PocketMac SyncManager Started
[11:48:55.457] Blackberry -> /dev/cu.Blackberry
[11:48:55.782] No mounted media card found.
Mac Support Specialist: Flagbridge-MAC, Consultant replied 9 years ago
remove pocket mac from your system, reboot, reinstall, patch, and reboot.

Then try to connect with the phone.
Ask Your Own Mac Question
Customer reply replied 9 years ago
I tried that and it didn't work either. any other ideas?
Ask Flagbridge-MAC Your Own Question
Flagbridge-MAC
Flagbridge-MAC
Flagbridge-MAC, Consultant
Category: Mac
Satisfied Customers: 4,618
4,618 Satisfied Customers
Experience: Paid for 10 years of University with Network Engineering with extensive MAC usage (back to system 7)

Flagbridge-MAC is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,555 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,394 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Mac Druid

1,994 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,507 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
A new IMAC and Office 365 does not see my printer. 10.13.2.
Just transfer everything from old mac to new one and office does not print. Every other program prints … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,016 satisfied customers
Why am I unable to make a game purchase of $4.99 .? I made a
Why am I unable to make a game purchase of $4.99 .? … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,016 satisfied customers
I have my icloud address need to reset my password. Iphone
I have my icloud address need to reset my password … read more
John T. F.
John T. F.
Mac Druid
Two Decades Field Experience
1,994 satisfied customers
IPad message: "Your Apple device has a virus" "Pegasus
iPad message: "Your Apple device has a virus" "Pegasus Activated" … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,394 satisfied customers
I lost my iphone yest and I am trying to set up a new phone
I lost my iphone yest and I am trying to set up a new phone but can't remember my apple password … read more
Mr.Med
Mr.Med
939 satisfied customers
Need to get a new password for my Apple ID. Tried many
I have forgotten my password ***** quite sometime and I side stepped it , but certainly would like to get this password ***** tired of not being able to just punch it out… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
196 satisfied customers
On a MacBook Pro (late 2013), runnig. Currently running High
running Parallels and with windows 10 home. I portioned the drive and using windows 10 home.iso installed into the partition. I downloaded windows 10 home from Microsoft but I didn't receive a Product Key. Does Microsoft have a record of my instullation… read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,016 satisfied customers
I have made a mistake and now have 2 facebook accounts i
i have made a mistake and now have 2 facebook accounts i would like to deactivate it on my iphone but having so much trouble trying to do it not that good with this kinda of stuff please deacctive it … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,016 satisfied customers
Trying to connect apple tv. Do not remember my password
Trying to connect apple tv JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: Do not remember my password JA: Anything else you want the Mac Expert to kno… read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,016 satisfied customers
How do I change my apple ID password, I forgot mine. Quite
hello, how do I change my apple ID password, I forgot mine … read more
John T. F.
John T. F.
Mac Druid
Two Decades Field Experience
1,994 satisfied customers
I am trying to close a small screen about iCloud. When I
I am trying to close a small screen about iCloud. When I press later a ball turns and I cannot get it to delete. … read more
John T. F.
John T. F.
Mac Druid
Two Decades Field Experience
1,994 satisfied customers
I have problem with my Mac. 10.12.6. 2 days. It says a
hi JA: Hi. How can I help? Customer: I have problem with my Mac JA: What Operating System (OS) are you running on your Mac? Customer: 10.12.6 JA: How long has this been going on with your Mac? What ha… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
441 satisfied customers
My IPhone 5 is not charging. The Apple display will show
Hi Pearl, My IPhone 5 is not charging. The Apple display will show every now and again when on charge and the screen will appear for a few seconds then recycle back to blank. I can hold the power butt… read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,016 satisfied customers
Im looking at a screen that has User 1, then an arrow
im looking at a screen that has User 1, then an arrow pointing up in a circle to the right. Beneath that is user 2 (different name) and another arrow within a circle and a number underneath. There's a… read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,016 satisfied customers
Its locked. I let a friend use it to check his facebook and
I let a friend use it to check his facebook and now it is locked and i don't know how to get mine back … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,016 satisfied customers
I have an IPad I think version 4. some how the activation
i have an IPad I think version 4. some how the activation lock has come up and i do not remember the sing in info … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
37 satisfied customers
How can I remove my account off other phone. How can I
How can I recover my Apple ID and password ***** rember some of it not all of it I'm try to set it up for my cousin … read more
John T. F.
John T. F.
Mac Druid
Two Decades Field Experience
1,994 satisfied customers
Yesterday i set up five accounts with Google with email
Hi, yesterday i set up five accounts with Google with email addresses @amadeus partners.com.au. My associate set up the accounts, I use a mac, iPad and iPhone. it was working fine until he left! My pr… read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,016 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x