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Rob, Mac Genius
Category: Mac
Satisfied Customers: 409
Experience:  14 years Mac experience, 10 years Mac Consulting, ran a printshop for 23 years.
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My 3 year old did something to the computer and now everything

Customer Question

My 3 year old did something to the computer and now everything is looks like an x ray or like the negative of a picture. Everything is also much bigger than usual. HELP!!
Submitted: 8 years ago.
Category: Mac
Expert:  Rob replied 8 years ago.

Go to System Preferences/Universal Access. Where it says Zoom, click off. That will eliminate the enlarging of everything.

In that same window, where it says Display, click Black on White.

The 3 yr old must have clicked these keys to make these things happen.

Let me know if this works.

Customer: replied 8 years ago.
The color situation is better. Thanks. The size is still large. I did as you recommended abut Zoom off was already clicked. I reclicked just in case but nothing changed. There is also a black bar on both sides of the screen which reduces the size available. I don't know is that is part of the problem. He said he was pressing the L button but I doubt that is accurate.
Expert:  Rob replied 8 years ago.
Color is back to normal...good. If you have black bars showing on the sides, the screen resolution must have been changed. Go back to System Preferences but this time click on Displays. Usually selecting the bottom (highest) resolution gets you back to normal.

Rob and other Mac Specialists are ready to help you
Customer: replied 8 years ago.
As my 3 year old would say "All better". Thanks a million.
Expert:  Rob replied 8 years ago.
Good deal! Thanks for the payment. Kids can do all kinds of "stuff" to things.

Thanks for using justanswer and have a nice weekend,


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