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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Internet problem Most e-mails I can send without problem.

Customer Question

Internet problem: Most e-mails I can send without problem. But there are some that will not go. I get this message: "Cannot send message using the server road runner. The connection to the server "aol.com" on port 465 timed out.
Submitted: 8 years ago.
Category: Mac
Expert:  Aggie Mac Master replied 8 years ago.
How large are the pictures that you are attempting to send?
Customer: replied 8 years ago.
It has nothing to do with the size of the pictures. There have been other e-mails, without pictures, that have not gone through.
Expert:  Aggie Mac Master replied 8 years ago.
What program do you use for checking and sending e-mail?
Customer: replied 8 years ago.
I have Road Runner, but AOL is my server.
Customer: replied 8 years ago.
I have not gotten any help from you. Please do not charge my account.
Expert:  Aggie Mac Master replied 8 years ago.
I am going to opt out, as another expert may be able to help you better than I.

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