Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I have a 27" late 2012 iMac version 10.14.5, with 3.4 GHZ
I have a 27" late 2012 iMac version 10.14.5, with 3.4 GHZ intel core i7, and 8 GB 1600 MHZ DDR 3 memory. The graphics are NVIDIS GeForce 680MX 2GB. What version of Photoshop will work with it? My curr… read more
Hesham Akbar
Hesham Akbar
Bachelor's Degree
570 satisfied customers
My imac OOS 10.10.5 cannot read/open the HEIC photos sent by
My imac OOS 10.10.5 cannot read/open the HEIC photos sent by my iphone 10X...This change happened automatically. How can I stop that from happening when photos are transferred from iphone to imac? Wan… read more
Justin Johnson
Justin Johnson
Owner
5,437 satisfied customers
I have Photoshop CS6 on my old computer. When I migrated it
I have Photoshop CS6 on my old computer. When I migrated it to my new computer, the new computer wouldn't allow me to open it because it brought up a photoshop elements trial. If I turned off the phot… read more
Justin Johnson
Justin Johnson
Owner
5,437 satisfied customers
I have an iMac G5. A few days ago my hard drive died. I live
i have an iMac G5. A few days ago my hard drive died. I live in Manhattan & went to Tekserve recommended by Apple. The were able to install a new hard drive. Since I had everything backed up with my G… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I have upgraded from an iMac 24/SD (OS X v.10.5.8) to a iMac
I have upgraded from an iMac 24/SD (OS X v.10.5.8) to a iMac Retina 5K (OS X v. 10.10.5 - Yosemite), and would like to move my Photoshop CS2 & InDesign CS3 Programs to the new computer. Is this possib… read more
Ashik
Ashik
Master's Degree
10,097 satisfied customers
After installing the Yosemite OS on my iMac desktop (SN#
After installing the Yosemite OS on my iMac desktop (SN# *****), I lost access to Microsoft Office. Have been unable to install the latest Office:mac 2011 because it does not recognize my password. HE… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
can't install photoshop 6 to my iMac and macbook pro. It tells
can't install photoshop 6 to my iMac and macbook pro. It tells me that it may be damaged or incomplete… read more
Dustin
Dustin
Support Technician
8,073 satisfied customers
I have an iMac running 10.7.4 with Photoshop Elements 10 and
I have an iMac running 10.7.4 with Photoshop Elements 10 and can't get Photoshop Elements to recognize my Epson V500 scanner. I have also Photoshop Elements 6 on the same computer and it shows the sca… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Hi I have been a user of Photoshop CS1,2,3,4, and now 5. I
Hi I have been a user of Photoshop CS1,2,3,4, and now 5. I have thrown out the old disks for PS CS 1, 2, 3, and 4, but after I had upgraded to CS5, I installed CS45 on my son's computer, which I belie… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Im trying to put my Photoshop CS4 app onto my new Macbook
I'm trying to put my Photoshop CS4 app onto my new Macbook Pro. I bought it for my iMac. When I try to start it up, I get a message saying that licensing for this product has stopped working, and givi… read more
OSXpert
OSXpert
Software Engineer
Bachelor's Degree
224 satisfied customers
I have Adobe Photoshop 6 and an I-Mac computer. I use a Nikon
I have Adobe Photoshop 6 and an I-Mac computer. I use a Nikon D700 camera which loads my NEF or Raw files into Auto Import and when I try to access them into Photoshop Elements 6 a window says that Ph… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
864 satisfied customers
About half the time when I turn on my Mac Os X, the fan is
About half the time when I turn on my Mac Os X, the fan is blowing LOUD. Sometimes when I turn it off and then on again, the fan quiets. Other times it continues to blow at high speed. What can I do t… read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
Just got my new iMac going, running 10.5.8. Will be buying
Just got my new iMac going, running 10.5.8. Will be buying a new version of Photoshop, but right now I need to use my old Photoshop 7 and it won't run. The inDesign I bought at the same time is workin… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Im using a iMac running OS 10.6.3. Have tried to reload Ado
I'm using a iMac running OS 10.6.3. Have tried to reload Adobe Photo Shop Elements 6 but can't. Have loaded Adobe PhotoShop Elements 8, but can't good results in prints from my Epson PhotoStylus R800.… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
Dear Sir or Madam; Some time ago I purchased Photoshop Elements
Dear Sir or Madam; Some time ago I purchased Photoshop Elements 6 and loaded the disc in my macbook. It whirred and I have the user manual available to me, but I CANNOT FIND OR OPEN THE PROGRAM. Origi… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I mistakenly put my adobe app in the trash and I am trying
I mistakenly put my adobe app in the trash and I am trying to reinstall it. However it wantts the older version's serial number which I can't read from the CD because my iMac no longer supports classi… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
tried to install photoshop 6.0 on my new imac. says that it
tried to install photoshop 6.0 on my new imac. says that it will not work in classic environment. Obviously, it is referencing my new snow leopard system. Can you tell me how to get photoshop 6.0 inst… read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
I purchased Abode Elements 4.0 for mac from a store several
I purchased Abode Elements 4.0 for mac from a store several years ago. I am now trying to install it on a new mac and get an error about an invalid serial number. I have entered it exactly as on the b… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x