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Ask Michael L............JA MAC Tonight Y...
Michael L............JA MAC Tonight
Michael L............JA MAC Tonight, One of JA's top 10 Computer Experts
Category: Mac
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MacBook laptop is locked. forgot password. How do I re-set?

Customer Question

MacBook laptop is locked. forgot password. How do I re-set?
Submitted: 9 years ago.
Category: Mac
Expert:  Michael L............JA MAC Tonight replied 9 years ago.

Hi and Welcome to Just Answer,

Ok, let's take a look at this;

In order to fix this you will need to use your disk or get a disk, and then follow the instructions

Insert the install CD and reboot your computer.

Press the C key while the computer is booting hold it down until the Apple logo appears.
Select Reset Password ***** the Utilities menu then choose your username. Then follow the rest of the prompts

More info here

http://docs.info.apple.com/article.html?artnum=106156

If you need more help Let me know

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If there is anything else let me know, If not click accept. Thank You Michael L.

Customer: replied 9 years ago.
Reply to Michael L............JA MAC Tonight's Post: I followed your directions and believe I successfully reset the administrative password.
The computer still has my girl friend's personal
lock. After I reset the admin password ***** said
something like to change keychain or something passwords..... so I went to the next utilities drop down....now when I restart I just get her
login box. What now?
Expert:  Michael L............JA MAC Tonight replied 9 years ago.

ok, this should help you get through that

http://support.apple.com/kb/HT1631