Lexus
Lexus troubleshooting questions? Ask a Lexus Expert
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Answered in 24 minutes by:
8/25/2019
AutoDoc1, ASE Master Certified Technician
Category: Lexus
Satisfied Customers: 2,235
Experience: ASE Master Certified Technician
VerifiedHello and thank you for using JustAnswer. My name is ***** ***** I will be able to assist you. During this conversation you will be given an automated offer for a phone call. You may accept or decline that offer.
I’m sorry that you’re having trouble with your vehicle. Don’t worry though, we’ll be able to figure this out. Please understand that I do not know your knowledge or capabilities so I may need to ask questions to find out basic information to completely understand your specific problem.
My goal is to give you the best service possible and to help you. If you have any questions or concerns, please don’t hesitate to let me know. Sometimes it may take a moment for me to respond because I may have to look up information about your concern. I appreciate your patience and will provide responses as soon as possible.
This is a common problem on this vehicle. There is not a repair kit available for this problem and replacement of the shade is necessary to fix this issue. There is a problem with the old design that causes this noise. The replacement part is redesigned to stop this rattling noise. You will have to purchase this part from Lexus to get the redesigned part that does not rattle anymore.
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