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My battery was dead. And I replaced the battery, car didn’t…

Customer Question
My battery was dead...
My battery was dead . And I replaced the battery, car didn’t start but 4 hours later I tried and car started, but turn off after one minute and and later I try again and start for a few seconds and turned off, now don’t start at all.
Submitted: 6 months ago.Category: Lexus
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Answered in 2 hours by:
12/30/2017
Lexus Mechanic: Boxer54, ASE Certified Technician replied 6 months ago
Boxer54
Boxer54, ASE Certified Technician
Category: Lexus
Satisfied Customers: 1,762
Experience: Over 15 years experience in automotive field - ASE master technician and L1 advanced certification
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Thank you for trusting us with your questions. What is the year and mod3l of your lexus? Is it a smart key ignition?
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Customer reply replied 6 months ago
It is a 2007 Lexus IS 350 with smart start bottom
Customer reply replied 6 months ago
No
Lexus Mechanic: Boxer54, ASE Certified Technician replied 6 months ago
I'm sorry, is it with or without smart key?
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Customer reply replied 6 months ago
Is with smart key
Lexus Mechanic: Boxer54, ASE Certified Technician replied 6 months ago
Ok. Do you have more than one key and are they both with you in the car when it won't start? If not, have you separated them at least 10 feet from the car and tried the other key? Do the wireless door lock functions work normally? When you enter the vehicle and step on the brake, what color is the light on the start button?
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Customer reply replied 6 months ago
The wireless door entry is working , when I press the brake is green , with out pressing the brake is orange.
Customer reply replied 6 months ago
I only have one key
Lexus Mechanic: Boxer54, ASE Certified Technician replied 6 months ago
Making sure the light is green, what happens when you press the start button?
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Customer reply replied 6 months ago
when I press the brake is green
Customer reply replied 6 months ago
the car only click but it doesn’t give the start
Lexus Mechanic: Boxer54, ASE Certified Technician replied 6 months ago
Do you hear the clicking inside the car or outside under the hood?
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Customer reply replied 6 months ago
I here the click outside under the hood
Lexus Mechanic: Boxer54, ASE Certified Technician replied 6 months ago
Ok, your battery voltage is low. I understand the battery has been replaced but that could mean that the battery is bad off the shelf (I have seen it), or there is a draw from the car draining the battery. I recommend trying to jump start the car, and if that works take the battery to be charged fully and tested. If it is bad, you should be able to get a replacement from where you got the battery originally.
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Customer reply replied 6 months ago
you think is the battery?
Lexus Mechanic: Boxer54, ASE Certified Technician replied 6 months ago
Low voltage in the battery. Could be a bad battery, or a drain from the vehicle with the key off. Most likely it is the battery itself.
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Customer reply replied 6 months ago
Ok
Lexus Mechanic: Boxer54, ASE Certified Technician replied 6 months ago
Thats the starting point, to charge and test the battery. IF that tests good, your starter will need to be diagnosed.
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Customer reply replied 6 months ago
Ok thanks
Lexus Mechanic: Boxer54, ASE Certified Technician replied 6 months ago
Your welcome. If there is anything else, feel free to contact me about it.
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