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Replaced the vgrs now the steering is stiff. Its at a lexus

Customer Question
Replaced the vgrs now the...
Replaced the vgrs now the steering is stiff
JA: Have you checked the fluids?
Customer: yes its at a lexus dealer they can not find a problem
JA: What is the model/year of your Lexus?
Customer: 2006 lx 470
JA: Are you fixing your LX yourself? What have you tried so far?
Customer: no its at a lexus dealer
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 21 days ago.Category: Lexus
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Answered in 11 hours by:
11/21/2017
Lexus Mechanic: Peter Bagley, Auto Service Technician replied 21 days ago
Peter Bagley
Peter Bagley, Auto Service Technician
Category: Lexus
Satisfied Customers: 950
Experience: master tech
Verified

Hello and welcome to just answer, my name is ***** ***** master tech of over 40 years experience here to help. I cannot see or hear your vehicle so I rely on your patience and input to my questions so I can help you better.I have read your notes and have a question before we proceed.

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Lexus Mechanic: Peter Bagley, Auto Service Technician replied 21 days ago

could you please give me a complete description of what is happening with you vehicle so I can start to analyze it.

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Customer reply replied 20 days ago
I had the VGRS unit replaced now the steering is stiff
Customer reply replied 19 days ago
I had the VGRS unit replaced now the steering is stiff.
Lexus Mechanic: Peter Bagley, Auto Service Technician replied 19 days ago

was the steering stiff before this and that is why they tried the VGRS?

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Customer reply replied 19 days ago
the steering was fine the VGRS was replaced because the dash lights were on and a fault code said the unit was bad.
Lexus Mechanic: Peter Bagley, Auto Service Technician replied 19 days ago

Was the job done in a shop?

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Customer reply replied 18 days ago
are you kidding me I done
Lexus Mechanic: Peter Bagley, Auto Service Technician replied 16 days ago
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Lexus Mechanic: Peter Bagley, Auto Service Technician replied 16 days ago

have you got a shop scanner as this is not just a plug and play the ECM has to recognize it

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Peter Bagley
Peter Bagley
Peter Bagley, Auto Service Technician
Category: Lexus
Satisfied Customers: 950
950 Satisfied Customers
Experience: master tech

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