Lexus

Lexus troubleshooting questions? Ask a Lexus Expert

Ask an Expert,
Get an Answer ASAP!

My driver's side front and back passenger locks are no

Customer Question
My driver's side front...

My driver's side front and back passenger locks are no longer working when I hit the key button or the lock button on my wife's 2002 rx300. I must manually lock them both before I can lock the car and set the alarm. The front passenger windo also rolls down, but will not always roll-up. I have to continually pull the window button up until it finally does go up. I must hold it until it goes all the way to the top. I suspected that the window was electronic rather than mechanical, but now the two locks are not working. I have now paid $1500 to have the passenger window, only to have it still not work after a year. Before attempting to replace the actuators, do you think it is an electrical problem/computer? Or, is it coincidental?

Mechanic's Assistant: Is the key stripped or worn?

No. We don't use the physical key. We use the electronic alarm

Mechanic's Assistant: What is the model of your '02 Lexus?

RX300

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

I am considering fixing it myself

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I sat in the car and locked the drivers door manually. I then hit the lock button. The back passenger lock only twitched, but it did not lock. Same if I try to lock the drivers door lock using the passenger-side lock button.

Submitted: 10 months ago.Category: Lexus
Show More
Show Less
Ask Your Own Lexus Question
Answered in 15 minutes by:
9/17/2017
Lexus Mechanic: Toyota Service, Lexus and Toyota expert replied 10 months ago
Toyota Service
Toyota Service, Lexus and Toyota expert
Category: Lexus
Satisfied Customers: 5,230
Experience: 30 + years of experience; Multiple Award Winning Svc Mgr; Just Answer Customer's Choice Award Winner
Verified

Hello. Welcome to Just Answer. Please allow me to assist you. This sounds to me like a very common problem. Electric Door lock solenoids. If the electronic function works any door, the wiring and fuses are all good. I would be inclined to think that you need to have both solenoids replaced in inactive doors.

Ask Your Own Lexus Question
Lexus Mechanic: Toyota Service, Lexus and Toyota expert replied 10 months ago

If you have any questions, please feel free to reply. Please do take a moment to confirm you have received my input. Thanks!

Ask Your Own Lexus Question
Customer reply replied 10 months ago
Is the aolonood the same as the actiator?
Lexus Mechanic: Toyota Service, Lexus and Toyota expert replied 10 months ago

Yes. There is an electronic solenoid that moves the lock/unlock function. It can be called an actuator in some areas.

Ask Your Own Lexus Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a lexus mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Toyota Service Your Own Question
Toyota Service
Toyota Service
Toyota Service, Lexus and Toyota expert
Category: Lexus
Satisfied Customers: 5,230
5,230 Satisfied Customers
Experience: 30 + years of experience; Multiple Award Winning Svc Mgr; Just Answer Customer's Choice Award Winner

Toyota Service is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

THANK YOU, THANK YOU, THANK YOU!! I've got my baby back. Tomorrow I will get a tank of high octane, remove the top, go for a long long ride and enjoy my car. THANK YOU!

JugheadUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

lexpert

lexpert

Lexus Master tech

2,100 satisfied customers

Master Certified with lexus, 8 years experience with Lexus

Skyvisions

Skyvisions

ASE Certified Technician

1,840 satisfied customers

Lexus Expert

Ron Z.

Ron Z.

- Lexus Tech -

451 satisfied customers

18+yrs experience. State Inspector and Lexus Diagnostics

Chris (aka - Moose)

Chris (aka - Moose)

Technician

342 satisfied customers

16 years of experience

AMD

AMD

Master Technician

270 satisfied customers

L1 Advanced Level Diagnostics Specialist

George H.

George H.

ASE Certified Technician

224 satisfied customers

15+ years ASE Master w/L1 Drivability certification

Tim Mohr

Tim Mohr

ASE MASTER

128 satisfied customers

30 YEARS EXPERIENCE, FORIEGN AND DOMESTIC, GAS AND DIESEL

< Previous | Next >

Related Lexus Questions
I have a 2000 lexus GS400...windows and moonroof open
I have a 2000 lexus GS400...windows and moonroof open automatically if i don't lock the car from the door. how can a make this stop? … read more
Merlin Beerens
Merlin Beerens
Toyota Master Technician
118 satisfied customers
I have a 2001 RX300. I just replaced the lock actuators on
Hi Doug, I have a 2001 RX300. I just replaced the lock actuators on both front doors and they seem to work properly. However, new issues arose after the replacement. I can no longer open the doors ele… read more
Chris (aka - Moose)
Chris (aka - Moose)
Technician
Vocational, Technical or Trade School
342 satisfied customers
I have been working on my door lock actuators on my 2001
I have been working on my door lock actuators on my 2001 rx300. I repaired the driver side first by replacing the "motor/gear box" and not the entire unit. This went fairly well, remote worked when al… read more
Chris (aka - Moose)
Chris (aka - Moose)
Technician
Vocational, Technical or Trade School
342 satisfied customers
Lexus rx300: 2000 Lexus RX300 left front drivers door was
2000 Lexus RX300 left front driver's door was replaced. I now have an issue with the auto setting on the window. The window will go up and down. The auto feature works for down but when you hit the au… read more
LexusPro
LexusPro
Master Lexus Technician
1,031 satisfied customers
Lexus RX300: I have a 2000 RX300 and my front driver side window
I have a 2000 RX300 and my front driver side window just started acting funny. Sometimes it will work fine, but then when I try to roll it up, it rolls down until I let go of the switch. It continues … read more
LexusPro
LexusPro
Master Lexus Technician
1,031 satisfied customers
GS300: unlock button on door../2002 otherwise alarm goes off
Having touble with alarm...must hit the unlock button on door before exiting GS300/2002 otherwise alarm goes off.… read more
LexusPro
LexusPro
Master Lexus Technician
1,031 satisfied customers
Lexus RX300: Hi, had a problem with power windows in 2000 Lexus
Hi, had a problem with power windows in 2000 Lexus RX300, the master switch in the driver door was replaced but now only 1 door lock (passenger on driver side) is responding correctly to the power doo… read more
lexpert
lexpert
Lexus Master tech
Vocational, Technical or Trade Scho
2,100 satisfied customers
Lexus ES330: 2005 Lexus ES330 and the driver side door and
2005 Lexus ES330 and the driver side door and driver side passenger door will not lock using the remote on the key. The rear door has been like this for a couple of months, and the driver door just st… read more
lexpert
lexpert
Lexus Master tech
Vocational, Technical or Trade Scho
2,100 satisfied customers
2000 RX300: driver side door lock..unlock..wheel drive..actuator
#1 The driver side door lock will not lock all the way (it goes part of the way and stops) and when I can get it locked, it will not unlock with button on key. My car is a 2000 RX300 all wheel drive a… read more
HondaPlatinum
HondaPlatinum
High School or GED
148 satisfied customers
2004 RX330: parked..garage..This morning the car doors are..unlocked
I parked my 2004 RX330 in the garage last night and as usual did not lock the car. This morning the car doors are all locked and I can't get them unlocked with any or the remotes, the valet key or the… read more
lexpert
lexpert
Lexus Master tech
Vocational, Technical or Trade Scho
2,100 satisfied customers
Lexus rx300: 2003 model..manually..alarm went..the security indicator
i tried testing my alarm on the lexus rx300 2003 model but it doesn't seem to work, i locked the car with the remote and than tried opening the door with the key manually and the alarm did not go off,… read more
Skyvisions
Skyvisions
ASE Certified Technician
High School or GED
1,840 satisfied customers
2000 rx300: 2 front doors don..switchs..all the others locks work good
2000 rx300 lexus-- the 2 front doors don,t lock with remote or the switchs inside, but will lock with key outside ---- all the others locks work good… read more
Skyvisions
Skyvisions
ASE Certified Technician
High School or GED
1,840 satisfied customers
200 GS 400: Door locks..passenger door..Remote activates trunk.
200 GS 400. Door locks do not work from remore, nor with key or eitherdriver or passenger door switch. Remote activates trunk. Power windows work. Book suggests door lock control switch, or body 1 ecu… read more
lexpert
lexpert
Lexus Master tech
Vocational, Technical or Trade Scho
2,100 satisfied customers
I have a Lexus 2000 RX300. Driver side door no longer locks
I have a Lexus 2000 RX300. Driver side door no longer locks with the remote keys. The driver side rear view window likes to move back and forth without being touched and the driver side window doesn't… read more
lexpert
lexpert
Lexus Master tech
Vocational, Technical or Trade Scho
2,100 satisfied customers
2001 RX300: the keyless or the key..passenger door..unlock..controls
2001 RX300: The day after driving in a rainstorm, I found that the power door locks did not respond to either the keyless or the key in the driver or passenger door. The back hatch did unlock, and the… read more
lexpert
lexpert
Lexus Master tech
Vocational, Technical or Trade Scho
2,100 satisfied customers
RX300: passenger..Is is possible that all three motors went bad..blown
I own a RX300 and all the passenger windows stopped operating. Is is possible that all three motors went bad at one time, or is there a fuse the could have blown?… read more
lexpert
lexpert
Lexus Master tech
Vocational, Technical or Trade Scho
2,100 satisfied customers
The door lock itself seems to stick and then I..manually..unlock
I have a problem with the remote key entry for about 1 month now affecting the driver side door only. The door lock itself seems to stick and then I have to manually lock the driver door. When I attem… read more
lexpert
lexpert
Lexus Master tech
Vocational, Technical or Trade Scho
2,100 satisfied customers
2003 Lexus RX300: key remote..my car door works..drivers door
My key remote access to open my car door works for all doors except the driver's door. I have 2003 Lexus RX300.… read more
lexpert
lexpert
Lexus Master tech
Vocational, Technical or Trade Scho
2,100 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x