How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask lexpert Your Own Question
lexpert
lexpert, Lexus Master tech
Category: Lexus
Satisfied Customers: 2100
Experience:  Master Certified with lexus, 8 years experience with Lexus
9414525
Type Your Lexus Question Here...
lexpert is online now
A new question is answered every 9 seconds

I think I got ripped off by the Toyota dealer, they charged

Customer Question

I think I got ripped off by the Toyota dealer, they charged $593.95 to replaced a coil pack and spark pug. They charged me $374 for labor, $187.33 for the coil, $15.13 for the plug. I want to submit a complain to the Consumers Affairs of the Sate of CA. Do you think I have good case?.
JA: Okay, I'll connect you to the mechanic to discuss this further with you. Before I do, is there anything else you want him to know?
Customer: Thanks Pearl, but that is all I want to know.
JA: Okay, I'll connect you to the mechanic to go over that information regarding your Saab 9-5. Before I do, is there anything else you want him to know?
Customer: I forgot, my car is 2004 Lexus ES330. Code P0305, misfire cyl. no. 5
Submitted: 1 month ago.
Category: Lexus
Expert:  EricFromCT replied 1 month ago.

Hi. Welcome to chat! My name is ***** ***** I am currently a factory dealer auto mechanic. I will attempt to assist you with your concern today.

Expert:  EricFromCT replied 1 month ago.

What exactly makes you think you got ripped off?

Please note that customer satisfaction is my number one goal and rating this chat session 3 or more stars will keep the chat open for further follow up questions you may have. Click here for an example of how to rate . Also we can respond in this chat back and forth many times. I may be offline when you respond but I will promptly reply when I return.

Thank you for rating my assistance and for using Just Answer.