Lexus

Lexus troubleshooting questions? Ask a Lexus Expert

Ask an Expert,
Get an Answer ASAP!

We will try. Our local Lexus dealer does not want to do the…

Customer Question
We will try. Our local...
We will try. Our local Lexus dealer does not want to do the update for us, so that we have to go though this trouble. Thank you.
Submitted: 11 months ago.Category: Lexus
Show More
Show Less
Ask Your Own Lexus Question
Answered in 5 minutes by:
9/12/2017
Lexus Mechanic: Eric, Automotive Repair Shop Manager replied 11 months ago
Eric
Eric, Automotive Repair Shop Manager
Category: Lexus
Satisfied Customers: 35,209
Experience: 20+ yrs. experience as repair shop manager and technician.
Verified

you are welcome

If for any reason, you can't rate my answer OKAY, GOOD, or EXCELLENT/3 STARS OR HIGHER today. Please reply and let me know why, so I can help more/better. All follow up responses are FREE, after completing the required rating

Please remember to rate service using the separate rating page. Thank you

Please note that if you have a subscription service, you still are required to rate service, however you are not charged again. This is just so that your expert is credited for their time and services. Thank you.

Ask Your Own Lexus Question
Customer reply replied 11 months ago
My husband said that he can not do it. We already have DVD navigation map, do you think that we can go to some local auto shop to perform to perform the update, or we have to go to Lexus dealer?
Lexus Mechanic: Eric, Automotive Repair Shop Manager replied 11 months ago

HI,

Take it in to any general repair shop and they can do it for you. With what has to be removed to access it, it should be 1 to 1.5 hours labor

If for any reason, you can't rate my answer OKAY, GOOD, or EXCELLENT/3 STARS OR HIGHER today. Please reply and let me know why, so I can help more/better. All follow up responses are FREE, after completing the required rating

Please remember to rate service using the separate rating page. Thank you

Please note that if you have a subscription service, you still are required to rate service, however you are not charged again. This is just so that your expert is credited for their time and services. Thank you.

Ask Your Own Lexus Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a lexus mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Eric Your Own Question
Eric
Eric
Eric, Automotive Repair Shop Manager
Category: Lexus
Satisfied Customers: 35,209
35,209 Satisfied Customers
Experience: 20+ yrs. experience as repair shop manager and technician.

Eric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

THANK YOU, THANK YOU, THANK YOU!! I've got my baby back. Tomorrow I will get a tank of high octane, remove the top, go for a long long ride and enjoy my car. THANK YOU!

JugheadUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

lexpert

lexpert

Lexus Master tech

2,100 satisfied customers

Master Certified with lexus, 8 years experience with Lexus

Skyvisions

Skyvisions

ASE Certified Technician

1,848 satisfied customers

Lexus Expert

Ron Z.

Ron Z.

- Lexus Tech -

454 satisfied customers

18+yrs experience. State Inspector and Lexus Diagnostics

Chris (aka - Moose)

Chris (aka - Moose)

Technician

345 satisfied customers

16 years of experience

AMD

AMD

Master Technician

270 satisfied customers

L1 Advanced Level Diagnostics Specialist

George H.

George H.

ASE Certified Technician

224 satisfied customers

15+ years ASE Master w/L1 Drivability certification

Tim Mohr

Tim Mohr

ASE MASTER

129 satisfied customers

30 YEARS EXPERIENCE, FORIEGN AND DOMESTIC, GAS AND DIESEL

< Previous | Next >

Related Lexus Questions
My Check VSC light is one, check engine light is on and
My Check VSC light is one, check engine light is on and another warning light with a car and wiggly lines. … read more
Ron Z.
Ron Z.
- Lexus Tech -
Vocational, Technical or Trade Scho
454 satisfied customers
My wife has a 2006 Lexus IS 350. Yesterday, when we I
Good Morning, My wife has a 2006 Lexus IS 350. Yesterday, when we I started the car, the steering was very hard. I drove it like that because I had mechanical, no power assist vehicles before. I went … read more
Toyota Service
Toyota Service
Toyota Dealership Service & CR Manager
1,344 satisfied customers
2006 GS 430 and the Navigation disc drive just stopped and
2006 GS 430 and the Navigation disc drive just stopped and even after resetting the click the same message " a programme cannot be read" returns. He took it to the dealer and they said they can't help. Our auto electrician thought the unit should be in the Trunk / boot and it is not. Also it cannot be seen when you open the glove box. Can you tell us where it is situated. … read more
supermechanic
supermechanic
Service consultant
Vocational, Technical or Trade Scho
10 satisfied customers
Lexus Ls460 C1591 C1593, 2007 Ls 460, i am mechanic,i work
i am mechanic,i work on toyotas,the Toyota dealer said the problem is the gear after the costumer call me up,i replaced the gear for one used one but same trouble codes. … read more
Peter Bagley
Peter Bagley
master technition
Vocational, Technical or Trade School
1,322 satisfied customers
I have a 2005 ES 330 - I have had 3 oxygen sensors replaced
I have a 2005 ES 330 - I have had 3 oxygen sensors replaced (2, the same one - service tech. said because oil had run down from changing the filter and shorted out the sensor) and the lights are back … read more
eauto
eauto
self employed
High School or GED
74 satisfied customers
Lexus 400h: We have a after sale remote starter on our Lexus
We have a after sale remote starter on our Lexus 400h . Today, my wife remote started the car, then unlocked the car with the fob, instead of the key, and now the security system has shut it down. How… read more
Edward Clayton
Edward Clayton
Associate Degree
1,033 satisfied customers
Lexus RX 300: Hi, I have a 2002 RX300 with 102K miles on it.
Hi, I have a 2002 RX300 with 102K miles on it. We've noticed that it looses oil on long trips but never saw any oil leaking or burning from the tailpipe. The lexus dealer checked for sludge and none w… read more
Skyvisions
Skyvisions
ASE Certified Technician
High School or GED
1,848 satisfied customers
2004 LEXUS GX470. How do I go about getting updates for the
2004 LEXUS GX470. How do I go about getting updates for the navigation system? How much will it cost?… read more
Genchi Genbutsu
Genchi Genbutsu
Vocational, Technical or Trade Scho
3,526 satisfied customers
Lexus rx300: I found out that Toyota had a recall of our Lexus
I found out that Toyota had a recall of our Lexus .... However, we did not start having oil consumption problems until a couple of years ago. I did go to Lexus in Grand Rapids and discussed the proble… read more
Skyvisions
Skyvisions
ASE Certified Technician
High School or GED
1,848 satisfied customers
Our side airbags went off at less than 10 miles an hour..no
our side airbags went off at less than 10 miles an hour..no one hit us nor did we hit anything...no pot holes..5pm light out..in our neighborhood..please help..Lexus is giving us a very bad time..it i… read more
Skyvisions
Skyvisions
ASE Certified Technician
High School or GED
1,848 satisfied customers
Lexus: supposed to do that, no warning on screen..under warranty
We put a suction cup on our GPS touch screen, did not know we were not supposed to do that, no warning on screen or in manual. Now the touch screen does not work. Lexus says not under warranty because… read more
HondaPlatinum
HondaPlatinum
High School or GED
148 satisfied customers
2010 Lexus ES350: recall..called the dealership..accelerator pedal
We just bought a 2010 Lexus ES350. A week later we got a recall letter. When we called the dealership, they said it had already been "retrofitted" to address the accelerator pedal/floor mat issue. We … read more
Skyvisions
Skyvisions
ASE Certified Technician
High School or GED
1,848 satisfied customers
2010 RX350: 2007 Lexus..Lexus ES..map..its in the trunk some where
I own both a 2007 Lexus ES 350 & 2010 RX350 & was wondering if I can take out the CD or DVD map disk from my 2010 & install it in the 2007 but I don't know where the disks are located. My guess is tha… read more
lexpert
lexpert
Lexus Master tech
Vocational, Technical or Trade Scho
2,100 satisfied customers
LEXUS GS300: FOLLOWED BY VSC LIGHT DIAGNOSTIC UNIT SAYS OXYGEN SENSOR
LEXUS GS300 2002 MODEL ENGINE MANAGEMENT LIGHT COMES ON FOLLOWED BY VSC LIGHT DIAGNOSTIC UNIT SAYS OXYGEN SENSOR WHICH HAS BEEN REPLACED BUT LIGHTS STILL COME ON WHERE DO WE GO FROM HERE? JONATHAN… read more
HondaPlatinum
HondaPlatinum
High School or GED
148 satisfied customers
GX470: coach..wheel drive..We tow our jeep this way
We have a GX470 we want to tow (dinghy) behind a motor coach. It has a nutral on theXXXXXlike our Jeep. We tow our jeep this way. Can this be done with the Lexus.… read more
supermechanic
supermechanic
Service consultant
Vocational, Technical or Trade Scho
10 satisfied customers
Lexus: navigation system..the maps from the local dealer don not work
i have a USA lexus rx 400h in greece. i can not use the navigation system. the maps from the local dealer don not work. I see the routes but it does not work the voice guidence. Is there a DVD proper … read more
rpmdiag
rpmdiag
High school
7,883 satisfied customers
2004 lexus rx330: The throttle (gas pedal)..hesitates..Stepping
I have a 2004 lexus rx330. The throttle (gas pedal) hesitates when applied. Stepping on it takes about a 1/4 of a second before the engine responds. Is there any way to fix it?… read more
Boxer54
Boxer54
Line Technician
2 years university - did not gradua
1,563 satisfied customers
I own a 1999 Lexus RX300. I have had the transmission ...
I own a 1999 Lexus RX300. I have had the transmission changed out twice. Each time I get it back the same thing is wron. It does not shift correctly between 2nd and 3rd gear. I''ve had the car at Lexu… read more
lexpert
lexpert
Lexus Master tech
Vocational, Technical or Trade Scho
2,100 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x