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Gunvir.............we chatted last week about my 2007 lexus…

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HI Gunvir.............we chatted last week...
HI Gunvir.............we chatted last week about my 2007 lexus es350 and engine gasket being blown. question is when I talked to the maintenance shop about diagnosing it, they said that they saw the leak so they figured it was the water pump so that is why they fixed it. Isn't protocol to run a diagnosis of a car when it stops running? Also they said they were in the area of the water pump when they replaced the spark plugs so they didn't know about the engine until after being done with that and the oil change.
Submitted: 11 months ago.Category: Lexus
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9/11/2017
Lexus Mechanic: Toyota Service, Lexus and Toyota expert replied 11 months ago
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