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Ask Peter Bagley Your Own Question
Peter Bagley
Peter Bagley, Toyota mastertech
Category: Lexus
Satisfied Customers: 825
Experience:  master tech at Toyota dealer
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The tailgate on my RX350 won't open and close with the key

Customer Question

The tailgate on my RX350 won't open and close with the key or button inside
JA: Is the key stripped or worn?
Customer: nope
JA: What is the model/year of your Lexus?
Customer: 2011 RX350 When it's very hot outside the tailgate will respond to the key or push button inside otherwise you have to open it manually
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: I haven't tried anything Was doing some research to see if others had similar problems
JA: Anything else you want the mechanic to know before I connect you?
Customer: No, that all
Submitted: 3 months ago.
Category: Lexus
Expert:  Peter Bagley replied 3 months ago.

Hello and welcome to just answer, my name is ***** ***** master tech here to help. I read your notes and advise you to contact your dealer as there is a campaign on these rear door systems that may be applicable to yours . You need model year and vin so they can check .Hope this helps If you require further assistance let me know as I work to obtain a five star ratting.