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lexpert
lexpert, Lexus Master tech
Category: Lexus
Satisfied Customers: 2100
Experience:  Master Certified with lexus, 8 years experience with Lexus
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I have 2015 Lexus 250 Hybrid. My keyless entry fobs will not

Customer Question

I have 2015 Lexus 250 Hybrid. My keyless entry fobs will not work. I used the key inside the fob, can't get any access to car. Auxilary battery was replaced 18 months ago. Not sure if I still have 24 hour roadside assistance.
JA: Have you checked the fob's battery?
Customer: No, I'm on vacation in Hilton Head and have 2 fobs with me, neither will work. Don't know how to open them to have access to battery. The car has sat for 2 days.
JA: What is the model of your '15 Lexus?
Customer: 2012 250hybrid
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: Couldn't unlock it other than using key in fob.
JA: Anything else you want the mechanic to know before I connect you?
Customer: No, I'm not sure what to do next as the dealerships are closed.
Submitted: 2 months ago.
Category: Lexus
Expert:  FIXITMAN replied 2 months ago.

Hello, my name is***** you clarify if this is a 2012 or 2015?

Customer: replied 2 months ago.
2012 Nevermind...had it fixed. I had no idea the answer would take so long or that cost was more than $5. Want use this again.