How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask lexpert Your Own Question
lexpert
lexpert, Lexus Master tech
Category: Lexus
Satisfied Customers: 2100
Experience:  Master Certified with lexus, 8 years experience with Lexus
9414525
Type Your Lexus Question Here...
lexpert is online now
A new question is answered every 9 seconds

2004 Lexus gx470 timing belt, wtaer pump and hoses replaced

Customer Question

2004 Lexus gx470 timing belt, wtaer pump and hoses replaced at 105,000 miles. After driving 1,000 miles the car lost all power and we immediately had it towed to the same group who did the original service. They told us the water pump was leaking and caused the timing belt to slip one notch but the cylinders,valves or pistons were not damaged---not sure I believe them.
JA: Is the power loss consistent, or does it fluctuate?
Customer: not sure what you mean
JA: What is the model of your '04 Lexus?
Customer: GX470
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: no had it towed to same shop who did original work
JA: Anything else you want the mechanic to know before I connect you?
Customer: do not think so
Submitted: 3 months ago.
Category: Lexus
Expert:  Eric replied 3 months ago.

HI,

Ok, so are you wanting to know how to find out if there was internal engine damage from the belt slipping, or something else?