Lexus Troubleshooting Questions? Ask a Lexus Expert
Hello my name is ***** ***** I first start with a few questions?
OK, have you tried adjusting the balance of the speakers?
Does this have navigation?
When you adjust the fade and balance, can it be adjusted so that you only hear one corner at a time, or is there no change at all when you adjust this?
OK try shifting sound to just the left front, then just the right front, then just left rear, then just right rear, see if you can confirm that the sound transitions to each appropriate location.
Also, does this have hands free phone feature? The reason I ask is because when using the hands free all other speakers are turned down expect for the left front.
OK thank you
Were you able to use the fade and balance to move the sound to each corner of the car?
Does this have the hand free phone feature?
OK, and this is with the Balance adjustment in the middle setting?
I attached a instruction on how to adjust. You want to confirm balance is set to 0
sorry it didn't attach
OK so just to confirm, when you turn it all the way to the left you have volume coming only out of the left side, and when you turn it all the way to the right you have no volume what so ever?
OK let me do some research on this, I suspect the radio or the amplifier may be at fault but I would like to see if we can accurately determine which one is the cause.
OK based on what I've looked up I believe that the amplifier is at fault. Can you do a visual inspection of the amplifier and make sure it is plugged in, no wires are damaged, it may help to unplug the amplifier for 10 minutes and the plug it back in. The amplifier is located under the drivers seat, Ive attached a picture of what it looks like. If everything looks good and it still doesn't work after unplugging int for 10 minutes, then some wires on the electrical plug need to be swapped around to verify whether the amp is the problem or the radio itself. I 'm not sure of your skill level with electronics and wiring, so I'm not sure if you would like to proceed further with this?