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Having problems with my radio, Is saying something about DVD

Customer Question
Having problems with my radio JA...
Having problems with my radio
JA: Have you checked the fuses?
Customer: Is saying something about DVD data not sent
JA: What is the model/year of your Lexus?
Customer: Is a is a 2002 LS430
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: It's only available to read data check if map DVD is correct
JA: Anything else you think the mechanic should know?
Customer: I can only control the radio from the back armrest
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Lexus Mechanic about your situation and then connect you two.
Submitted: 1 year ago.Category: Lexus
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Answered in 17 hours by:
7/3/2016
Lexus Mechanic: Pete, Technician replied 1 year ago
Pete
Pete, Technician
Category: Lexus
Satisfied Customers: 29,486
Experience: Over 17 years diagnosing and repairing automobiles various makes and models with some training and certifications.
Verified

My name is ***** ***** I am a professional here at Just Answer. I noticed that your question had not received a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.

From what you have described here this sounds like an internal electrical fault in the radio itself.I have seen this fail before in the past needing replaced for issues like this here.In some cases it can be removed and repaired by an electronics repair facility that can do these repairs.

If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service.You can rate at any time and we can continue to work on your question as this will not close out your question.Keep in mind in some cases it can be difficult to fully diagnose or help repair your vehicle without seeing it and I work on delivering the best possible answer from what I see to work with.

Thanks Pete

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Pete
Pete
Pete, Technician
Category: Lexus
Satisfied Customers: 29,486
29,486 Satisfied Customers
Experience: Over 17 years diagnosing and repairing automobiles various makes and models with some training and certifications.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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