Lexus Troubleshooting Questions? Ask a Lexus Expert
Welcome, I'm Chris (aka Moose).
Sorry about the long delay. I believe I can help on this concern if you are still wanting/needing help
I have some educated guesses as to what this is but guessing is like the lottery. I would feel much better diagnosing this with you if you can do that. All we would need is a test light or volt meter.
The first thing we need to do is check the fuses for the instrument cluster and the radio to see if they have power when they are not working. Your radio is it 1 or 5 CD and does it have navigation and does it have the Mark Levinson feature?
Key on, instrument cluster dead check these fuses:
Let me know those results.
If you're confused on what to do now. You have already been charged the full question value. It's now time to compensate the tech that helped you. The only way I can continue to work here and help customers is by getting rated. If you're not pleased yet or plan not to rate me. Let me know so I can help more, close the post, or opt out. Please let me know if you're pleased with my help.
Hello again Chris here,
I am contacting you because the post has not been closed or rated. We have 7 days to get a post rated before it times out. When a post times out, that means its no longer on my active list (if you reply I never know it.) You have already paid the fees to get this question answered, but it appears you're not pleased, or need more help.
Let me help some more. Is there anything else you feel I could offer so you would be pleased with my help. I have the option to call you if that would be better.
Can you ell me what kind of radio you have?
Are you wanting information to take to a shop and have them check those things during the failure?
Can you have a shop check these things?
Key on, with the instrument cluster dead check these fuses:
It looks like you have an aftermarket radio, is that correct?
More than likely this is going to be a wiring issue associated with a circuit losing power or a ground connection making poor connection.