Lexus

Lexus troubleshooting questions? Ask a Lexus Expert

Ask an Expert,
Get an Answer ASAP!

I have a 2008 lexus is250, the airconditioner works fine and…

Customer Question
Hi I have a 2008...
Hi I have a 2008 lexus is250, the airconditioner works fine and cools but the screen when touched does not respond just for the airconditioning controls how can Infix it?
Submitted: 2 years ago.Category: Lexus
Show More
Show Less
Ask Your Own Lexus Question
Answered in 22 minutes by:
2/27/2016
Lexus Mechanic: Pete, Technician replied 2 years ago
Pete
Pete, Technician
Category: Lexus
Satisfied Customers: 32,184
Experience: Over 17 years diagnosing and repairing automobiles various makes and models with some training and certifications.
Verified

Hi my name is ***** ***** I will be happy to assist with this today.In some cases I may need more info to assist better.I apologize for any delay.

Is this for any controls you try and use that the screen does not work at all?

Let me know so we can continue,thanks Pete.

Ask Your Own Lexus Question
Customer reply replied 2 years ago
Actually the screen is on when I press it on climate it does not respond to the touch
Customer reply replied 2 years ago
The screen wil not respond to radio either just gps
Customer reply replied 2 years ago
Actually just checked and does mot respond to audio displayinfo destination or menu
Lexus Mechanic: Pete, Technician replied 2 years ago

I apologize for the delay.

O.k.,this is a fault with the integration control panel on the dash itself.This is the touch screen assembly.This fails internally and causes this issue here unfortunately as I have seen and had to replace before.This will have to be removed and replaced to correct this fault.Unfortunately this assembly is around $1700 to have replaced.In some cases you can locate a used one at a salvage yard or at http://www.car-part.com and have it delivered to you.

If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service.You can rate at any time and we can continue to work on your question as this will not close out your question.Keep in mind in some cases it can be difficult to fully diagnose or help repair your vehicle without seeing it and I work on delivering the best possible answer from what I see to work with.

Thanks Pete

Ask Your Own Lexus Question
Was this answer helpful?
Ask Pete Your Own Question
Pete
Pete
Pete, Technician
Category: Lexus
Satisfied Customers: 32,184
32,184 Satisfied Customers
Experience: Over 17 years diagnosing and repairing automobiles various makes and models with some training and certifications.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

THANK YOU, THANK YOU, THANK YOU!! I've got my baby back. Tomorrow I will get a tank of high octane, remove the top, go for a long long ride and enjoy my car. THANK YOU!

JugheadUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

lexpert

lexpert

Lexus Master tech

2,100 satisfied customers

Master Certified with lexus, 8 years experience with Lexus

Skyvisions

Skyvisions

ASE Certified Technician

1,760 satisfied customers

Lexus Expert

Ron Z.

Ron Z.

- Lexus Tech -

434 satisfied customers

18+yrs experience. State Inspector and Lexus Diagnostics

Chris (aka - Moose)

Chris (aka - Moose)

Technician

315 satisfied customers

16 years of experience

AMD

AMD

Master Technician

270 satisfied customers

L1 Advanced Level Diagnostics Specialist

George H.

George H.

ASE Certified Technician

221 satisfied customers

15+ years ASE Master w/L1 Drivability certification

Tim Mohr

Tim Mohr

ASE MASTER

126 satisfied customers

30 YEARS EXPERIENCE, FORIEGN AND DOMESTIC, GAS AND DIESEL

< Previous | Next >

Related Lexus Questions
We have a 1999 Lexus GS300 that is still going strong;
second opinion] We have a 1999 Lexus GS300 that is still going strong; however lately there's a bit of an intermittent shimmying that I feel from time to time in the steering wheel. The pattern isn't … read more
HondaPlatinum
HondaPlatinum
High School or GED
148 satisfied customers
You mention checking these parts to troubleshoot the A/C
You mention checking these parts to troubleshoot the A/C issue. Wondering if you could help me with the locations/labels of the magnetic clutch fuse and horn clutch fuse. Here is the diagram from the … read more
Skyvisions
Skyvisions
ASE Certified Technician
High School or GED
1,760 satisfied customers
I have a 2003 lexus, gx470. disconnected my battery. i have
i have a 2003 lexus, gx470. disconnected my battery. i have reconnected the battery. i have power but now the it does not start. is it the security system? … read more
Chris (aka - Moose)
Chris (aka - Moose)
Technician
Vocational, Technical or Trade School
315 satisfied customers
I have a 2003 Lexus ES300. The car will not start.When
I have a 2003 Lexus ES300. The car will not start.When turning the key on all lights inside and out (headlights, etc.) will come on, but the car will not crank. Checked the battery and it is fully cha… read more
Peter Bagley
Peter Bagley
master technition
Vocational, Technical or Trade School
1,196 satisfied customers
CD stacker on our 1929 Lexus LS400 showing "Error" and wont
CD stacker on our 1929 Lexus LS400 showing "Error" … read more
Gary
Gary
Senior Technician
Vocational, Technical or Trade School
91 satisfied customers
HOW DO I GET TO THE BACK 3 SPARK PLUS ON A 2005 LEXUS ES330
HOW DO I GET TO THE BACK 3 SPARK PLUS ON A 2005 LEXUS ES330 … read more
Matt
Matt
Engineer
Bachelor\u0027s Degree
5 satisfied customers
2011 Lexus LS 350 pulsating and vibration when breaking at
2011 Lexus LS 350 pulsating and vibration when breaking at high speed Rotors have been checked for run out (very little if any) pads also are in good shape . vibration felt in steering wheel ,not on b… read more
kwiggins29059
kwiggins29059
Associate Degree
219 satisfied customers
We have a 1999 Lexus GS300 that is still going strong;
We have a 1999 Lexus GS300 that is still going strong; however lately there's a bit of an intermittent shimmying that I feel from time to time in the steering wheel. The pattern isn't consistent but i… read more
ted ritter
ted ritter
Team Leader/toyota master tech/retired
High School or GED
2,692 satisfied customers
Brake pedal sticking briefly and “flopping up” after a few
Brake pedal sticking briefly and “flopping up” after a few seconds. This makes acceleration temporarily stall. Doesn't seem to do it for mechanics at Lexus or elsewhere, but everybody else detects it.… read more
Pete
Pete
Technician
32,184 satisfied customers
I'm looking for a 2002 sc430 hood. No I have everything else
I'm looking for a 2002 sc430 hood JA: Okay, I'll connect you to the mechanic to go over that information regarding your Lexus. Before I do, is there anything else you want him to know? Customer: no I … read more
George H.
George H.
ASE Certified Technician
Associate Degree
221 satisfied customers
1994 lexus es-300,3-liter automatic, trouble code p-1300.
1994 lexus es-300,3-liter automatic, trouble code p-1300 … read more
Skyvisions
Skyvisions
ASE Certified Technician
High School or GED
1,760 satisfied customers
I have a 2006 Scion tc Automatic. The owner of the vehicle
Hello I have a 2006 Scion tc Automatic . The owner of the vehicle install new inner tie rod ends and outer tie rod ends. Now the steering wheel turns all the way to One side more than the other. So I … read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
We have a 2000 Lexus RX300 3.0 VVT engine. B1 shows all 3
We have a 2000 Lexus RX300 3.0 VVT engine. B1 shows all 3 cylinders misfiring and VVT codes for that bank. Screen was clean and we replace vvt solenoid as normal with no change. Toyota say solenoid ha… read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
5,149 satisfied customers
Getting ready to pull the trigger on a GX 2018. are you guys
Second opinion] getting ready to pull the trigger on a GX 2018. are you guys still seeing the steering wheel flutter on the new ones? I know there were several TSB's in previous years to go as far as … read more
jim
jim
Vocational, Technical or Trade Scho
702 satisfied customers
Getting ready to pull the trigger on a GX 2018. are you guys
Second opinion] getting ready to pull the trigger on a GX 2018. are you guys still seeing the steering wheel flutter on the new ones? I know there were several TSB's in previous years to go as far as … read more
jim
jim
Vocational, Technical or Trade Scho
702 satisfied customers
I have a 92 sc400. My car will not idle correctly. When it
I have a 92 sc400. My car will not idle correctly. When it starts up it jumps up to nearly 1800 rpm then cuts out. Then it will repeat itself. … read more
Todd M
Todd M
Owner
ASE Certification
1,764 satisfied customers
Lexus power steering problem. Fluid is good was told by the
I would like to buy a used ecu but I'm not sure what's the correct part number and if it needs to be programmed by the dealer … read more
Chris (aka - Moose)
Chris (aka - Moose)
Technician
Vocational, Technical or Trade School
315 satisfied customers
2006. 2006 lexus gs 300 VSC code car will sometimes start.
2006 lexus gs 300 VSC code car will sometimes start. Running erractuc … read more
Chris (aka - Moose)
Chris (aka - Moose)
Technician
Vocational, Technical or Trade School
315 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x