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I have a Lexus 350IS 2008, audio stopped working. When I…

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I have a Lexus 350IS...
I have a Lexus 350IS 2008, audio stopped working. When I start my car, I hear a loud thumping noise coming from speakers?
Submitted: 2 years ago.Category: Lexus
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Answered in 15 hours by:
2/24/2016
Lexus Mechanic: sprinkles08, ASE Certified Technician replied 2 years ago
sprinkles08
sprinkles08, ASE Certified Technician
Category: Lexus
Satisfied Customers: 24,208
Experience: ASE Master and Advanced level certified. Factory trained with 17 years dealership experience
Verified

Hello and welcome to JustAnswer!

This could be an issue with the radio itself, the amplifier, or possibly a loss of proper power or ground to the amp.

Does the radio power up and seem to work yet there is no sound?
Did the problem happen after any work was done, a jump start, accident, etc?

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Customer reply replied 2 years ago
My radio turns on, so does my cd player. I do have bluetooth, and when I connect, no audio for incoming or outgoing calls. I was also having a problem with my bluetooth. It should connect to my phone when I start my car, but I had to re-register my phone. That's when I realized the audio was not working and no audio for Navigation. My audio was working fine, my husband drove my car later in the day, that's when I noticed the audio stopped working. I did ask him about the audio, he has no idea what happen. ( I have my doubt's ) I do get that loud thumping sound each time I start my car. It sounds like it's coming from the speakers.
Lexus Mechanic: sprinkles08, ASE Certified Technician replied 2 years ago

Have fuses been checked?

Have you tried a battery disconnect?

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