How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Technician
Category: Lexus
Satisfied Customers: 27830
Experience:  Over 17 years diagnosing and repairing automobiles various makes and models with some training and certifications.
Type Your Lexus Question Here...
Pete is online now
A new question is answered every 9 seconds

Yesterday my car seemed to flatten down.No spring/rides very

Customer Question

Yesterday my car seemed to flatten down.
No spring/rides very hard.
Up and down over little bump
like waves.
tried to lift up with the switch next to shifter but will not move.
What's wrong?
Submitted: 2 years ago.
Category: Lexus
Expert:  Pete replied 2 years ago.
My name is ***** ***** I am a professional here at Just Answer. I noticed that your question was not getting a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.
If this model has air suspension one of the most common causes for the whole vehicle to lower and ride rough is the air suspension compressor/pump itself.I have had to replace this pump before for this issue here.I would have the compressor/pump tested to see if this is the cause here for sure and replaced if found to be the fault.
Thanks Pete