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I recently took my wifes scooter to a service center to have…

Customer Question
I recently took my...

I recently took my wifes scooter to a service center to have the rear tire replaced. I was told that the tire was in stock and they could have it done in the next day or two. Long story short twelve days later and many complaining conversations and inquiry about the cost I was able to get the scooter. I was charged 699.19 for a job that should have been no more then $170.00 I was told by another scooter repair facility. $269.99 ro the 12 inch tire which I could have purchased myself for $45.00, 220.00 labor and $75.00 for balancing the 12 in tire. I fought wth the dealer , but was told I either pay or I couldn't get my scooter. The credit card company ws no help

Lawyer's Assistant: What state is this in? And when did the issue begin?

New York , this past weekend May 26th

Lawyer's Assistant: What steps have you taken so far?

Contacted the credit company, BBB complaint

Submitted: 2 months ago.Category: Legal
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Answered in 1 minute by:
5/30/2018
Lawyer: Ray, Lawyer replied 2 months ago
Ray
Ray, Lawyer
Category: Legal
Satisfied Customers: 48,826
Experience: 30 years in civil, probate, real estate, elder law
Verified

Hi and welcome to JA. Ray here to help you today.Please bear with me a few moments while I review your question and respond.

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Lawyer: Ray, Lawyer replied 2 months ago

You can use them here in small claims in NY for the amount o f the overcharge.

Forms and self help to sue here

http://www.nycourts.gov/courthelp/smallclaims/index.shtml

Also you can file with AG

https://forms.ag.ny.gov/CIS/consumer-complaints.jsp

Leave a yelp review of lack of service

https://www.yelp.com/search?find_loc=New+York%2C+NY

I appreciate the chance to help you today.Thanks

If you can positive rate 5 stars it is much appreciated.

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Customer reply replied 2 months ago
Thank you for the advice
Lawyer: Ray, Lawyer replied 2 months ago

Have a blessed day thanks for rating, stars at top of page.

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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